Sales Department Manager (Textiles)

IKEA Gruppe; Calgary; On-site; Confidential; Full time

Job summary

An established industry player is seeking a dynamic Shopkeeper to lead their Home Furnishing Businesses. This role offers the opportunity to create delightful shopping experiences while optimizing sales and profitability. You'll be responsible for developing strategic plans, managing a diverse team, and ensuring exceptional customer service. The company values inclusivity and offers a comprehensive rewards package, including wellness days, health coverage, and a supportive work environment. If you have a passion for home furnishings and a hands-on leadership style, this position is perfect for you.

Benefits

Wellness Days

Extended Health Coverage

Dental Coverage

Vision Coverage

RRSP with Contribution Matching

Annual Bonus Incentive

Flexible Spending Account

Life Insurance

Merchandise Discounts

Employee Assistance Program

Qualifications

• 3-5 years of retail management experience required.
• Strong strategic, organizational, and decision-making skills.

Responsibilities

• Manage Home Furnishing Businesses efficiently and profitably.
• Develop annual action plans to meet sales goals and P&L objectives.
• Lead and coach co-workers to enhance customer service.

Skills

Retail Management

Customer Service

Leadership

Strategic Planning

P&L Accountability

Education

Undergraduate Degree in Retail Management

Tools

Advanced Computer Literacy

Job description

What you'll need to have

• You have a genuine passion for home furnishings and the ability to quickly develop in-depth knowledge of the local market.
• You have the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fast-paced, change-oriented organization.
• You have 3-5 years of retail management experience and/or an undergraduate degree in Retail Management.
• You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach.
• You have well-developed strategic, organizational, and decision-making skills.
• You have proven P&L accountability and advanced computer literacy.

What you'll be doing day to day

• Direct responsibility for the management of one or more Home Furnishing Businesses within our store.
• Ensure that your department operates efficiently and profitably, providing our customers with a distinctive and delightful shopping experience in line with our concept.
• Develop an annual action plan to execute business plans, meet or exceed sales goals, and achieve P&L objectives.
• Optimize sales, customer satisfaction, and sustainable profitability through range presentation.
• Lead the continuous development of your sales department, ensuring customer service standards are met or exceeded.
• Contribute to the sales management team and support and coach co-workers to enhance knowledge, confidence, trust, and motivation, ensuring excellent customer assistance.
• Undertake Duty Manager and other storewide managerial responsibilities as required.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets, and customer needs, and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world, we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

WHY YOU WILL LOVE US

At IKEA, we aim to create a better everyday life for many people, including our co-workers. We believe that a job should be more than just a job. That’s why we focus on an inclusive work environment where your uniqueness is celebrated, our values are lived, and we support your development. We offer a comprehensive Total Rewards package, including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (supporting your mental, physical, and financial wellbeing)

The starting salary for this position ranges from $60,000 to $65,000, based on relevant experience.

P.S. In the IKEA world, this position is officially called Shopkeeper.