Sales & Customer Service Associate

Massage Envy Franchising, LLC; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking wellness franchise where your passion for helping others can shine! This role offers you the opportunity to provide exceptional customer service while promoting Total Body Care. You will engage with clients, educate them on services, and help grow a loyal client base. Enjoy a flexible schedule, competitive pay, and a supportive work environment that values your success and individuality. If you thrive in a community of experienced professionals and are eager to make a difference, this is the perfect opportunity for you!

Benefits

Competitive base pay

401k Match

Paid time off

Employee Assistance Program

Flexible schedule

In-depth training

Wellness program

10% off products

Commission for memberships sold

Qualifications

• High school diploma and previous retail or sales experience preferred.
• Critical thinkers with excellent math and computer skills needed.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Sales Experience

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy Park Slope, 470 4th Avenue, Brooklyn, NY 11215

Do you have a passion for helping others? At the Massage Envy Park Slope franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16 to 18 per hour plus bonuses and commissions
• Matching 401k Match
• Paid time off for full-time and part-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A Wellness program to obtain free massage, skincare or stretch service each month
• 10% off all products
• $25 per membership sold

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Salary

$16 - $18 per hour. Plus Commission Max Salary for Full-time position only

Job ID

2024-224318