Sales & Customer Service Associate

Massage Envy Franchising, LLC; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Massage Envy franchise is seeking passionate team members in Prince George to enhance customer wellness through outstanding service. Candidates should have a high school diploma and preferably some retail or sales experience, along with exceptional people skills. The job offers competitive pay, a flexible schedule, and opportunities for growth in a supportive environment.

Benefits

401k Match

Paid time off

Flexible schedule

In-depth training

Free massage or skincare service monthly

10% off all products

Qualifications

• Have previous retail or sales experience (preferred).
• Be critical thinkers who can multitask.
• Support total body care with knowledge of massage and skincare.

Responsibilities

• Provide outstanding customer service to clients.
• Promote Total Body Care and sell memberships.
• Help grow and retain a client base.

Skills

Critical thinking

Excellent math skills

Computer skills

People skills

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Park Slope, 470 4th Avenue, Brooklyn, NY 11215

Do you have a passion for helping others? At the Massage Envy Park Slope franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16.50 to 20 per hour plus bonuses and commissions
• Matching 401k Match
• Paid time off for full time and part time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A Wellness program to obtain free massage, skincare or stretch service each month
• 10% off all products
• $25 per membership sold

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$16.50 - $20 per hour. Plus Commission Max Salary for Full time position only

Job ID

2025-235244