Sales & Customer Service Associate

Massage Envy Franchising, LLC; Morrisville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant community focused on wellness and customer care! In this role, you'll provide exceptional service, promote the benefits of total body care, and help clients feel valued and understood. With a flexible schedule and a supportive leadership team, you'll thrive in a workplace that values individuality and encourages professional growth. This position offers competitive pay, healthcare benefits, and opportunities for bonuses, making it an ideal place for those passionate about helping others. If you're ready to make a difference in the lives of clients, we can't wait to meet you!

Benefits

Employer-paid healthcare

Matching 401(k)

Paid time off

Flexible schedule

In-depth product and service training

Employee Assistance Program

Qualifications

• Previous retail or sales experience preferred.
• Ability to establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service to all clients.
• Promote Total Body Care and educate clients on services.
• Support clinic flow by managing client schedules and inquiries.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Email Communication

Job description

Overview

Where Better Careers Begin! Massage Envy Morrisville Preston Park West!

Do you have a passion for helping others? At the Massage Envy Morrisville Preston Park West franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay hourly plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$12

Job ID

2025-236151