Sales & Customer Service Associate

Massage Envy Franchising, LLC; Maple Ridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading wellness franchise where your passion for helping others can shine! This role offers the opportunity to connect with clients, promote health and wellness benefits, and provide exceptional service. You'll be part of a supportive environment that values your contributions and encourages personal growth. With competitive pay, bonuses, and a range of perks, this position is perfect for those who thrive in a dynamic setting and are eager to make a positive impact in the lives of others. If you have great people skills and a positive attitude, this could be your next career move!

Benefits

Competitive Base Pay

Bonuses and Commissions

Employee Assistance Program

In-depth Product and Service Training

Employee Discount on Products and Services

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Previous retail or sales experience is preferred.

Responsibilities

• Drive sales by building trusting relationships with customers.
• Provide exceptional service through phone and in-person interactions.
• Schedule and confirm appointments while balancing the appointment book.

Skills

People Skills

Communication Skills

Organizational Skills

Critical Thinking

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

Overview

Overview:

Where Better Careers Begin!

Massage Envy - Sun City Center: 3726 Sun City Center Blvd, Suite 102, Ruskin, FL 33573

Do you have a passion for helping others? At the Massage Envy - Sun City Center franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13 per hour plus bonuses and commissions
• EARN MORE HOURLY WITH MEMBERSHIP SALES!!!!
• Employee Assistance Program
• In-depth product and service training
• Employee discount on products and services.

Requirements:

• Must be at least 18 years old.
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Must have weekend availability
• Have great people skills and can establish positive relationships with guests
• Excellent verbal and written communication skills
• A fast learner with a positive attitude
• Computer proficiency.
• A strong team player with the ability to work independently under minimal supervision
• Excellent organizational skills including attention to detail and multi-tasking
• Critical thinking skills, including customer conflict resolution

Responsibilities:

• “Go the extra mile” to drive sales
• Build productive trusting relationships with customers
• Provide exceptional service and experience to each client through phone and in-person interactions
• Communicate sales promotions and service options with clients to help get the most out of their visit
• Promote and educate health and wellness benefits of massage therapy and skincare
• Schedule/Confirm appointments and balance the daily appointment book
• Passionately promote products and services with effective, clear communication

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$13 / hour

Job ID

2025-232438