Sales & Customer Service Associate

Massage Envy Franchising, LLC; Brampton; On-site; CAD 60,000 - 80,000; Part time

Job summary

Join a vibrant team dedicated to enhancing wellness through exceptional service. This role offers a unique opportunity to connect with clients, promote holistic care, and contribute to a supportive community. You will be pivotal in helping clients feel valued and understood while educating them about services that enhance their well-being. With a flexible schedule and a caring environment, this position is perfect for those passionate about health and customer service. If you're ready to make a difference in the lives of others while growing your career in a rewarding setting, we want to hear from you!

Benefits

Competitive base pay

Dental and vision plans

Matching IRA

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Free massage or skincare session

50% off all products

Qualifications

• High school diploma required; retail or sales experience preferred.
• Strong interpersonal skills and ability to multitask are essential.

Responsibilities

• Provide outstanding customer service and promote wellness services.
• Support clinic flow by scheduling and greeting clients.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy O'Fallon, IL.: 1140 Central Park Dr. O'Fallon, IL. 62269

Do you have a passion for helping others? At the Massage Envy O'Fallon, IL. franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of up to $16/hr. plus commissions
• Dental and vision plans
• Matching IRA
• Paid time off for part-time and full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• A free massage, skincare or stretch session each month
• 50% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

Salary

$15/hour, plus commission

Job ID

2023-203066