Sales Coordinator

Four Seasons Hotels and Resorts; Whistler; On-site; CAD 38,000 - 41,000; Full time

Benefits offered by this job

Staff accommodation

Seasonal ski pass option

Winter leisure allowance

Employee events

Job summary

Four Seasons Resort Whistler is seeking a Full-Time Sales Coordinator to manage sales lead inquiries, coordinate site inspections and VIP stays, and perform essential administrative duties.

You will handle proposals, contracts, Excel filing, client tours, and support on Commercial Team projects while ensuring superior service at this luxury property.

Qualifications

• Previous secretarial, hotel and/or related experience required.
• Knowledge of Sales and/or Catering functions preferred.
• Proficient in Microsoft Office applications.
• Strong communicator and fluent in English.

Responsibilities

• Handle correspondences such as proposals, contracts, form letters, and internal forms.
• Create, maintain, and update Excel spreadsheets, including formulas, filtering, and sorting information.
• Maintain all sales files according to established procedures and standards.
• Complete assigned sales administrative duties and tasks.
• Support on special projects assigned to the Commercial Team.
• Greet sales clients and provide tours if necessary.
• Handle contracts and inquiries for both tentative and definite groups.

Skills

Strong communicator

MS Office proficient

Fluent English

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a Full-Time Sales Coordinator.

As a Sales Coordinator at the Four Seasons Resort Whistler, you will be responsible for sales lead inquiries, coordination of site inspections and sales VIP stays, and other administrative duties.

What you will do:

• Handle correspondences such as proposals, contracts, form letters, and internal forms.
• Create, maintain, and update Excel spreadsheets, including formulas, filtering, and sorting information.
• Maintain all sales files according to established procedures and standards.
• Complete assigned sales administrative duties and tasks.
• Support on special projects assigned to the Commercial Team.
• Greet sales clients and provide tours if necessary.
• Handle contracts and inquiries for both tentative and definite groups.

What you bring:

• Previous secretarial, hotel and/or related experience required.
• Knowledge of Sales and/or Catering functions preferred.
• Proficient in computer usage inclusive of software such as Microsoft Office Applications.
• Strong communicator and fluent in English (written, spoken and reading).
• Commitment to service.
• Applicants must hold valid work authorization for Canada.

What we offer:

• Hourly Wage: $27.80 to $29.50 per hour
• Affordable staff accommodation located in scenic Whistler
• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
• complimentary meal provided every shift in our staff cafeteria
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development programs
• Exclusive discount and travel programs with Four Seasons worldwide

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect the Sales Coordinator to be flexible in working mornings, evenings, weekends, and holidays.

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.