Sales Coordinator

Quarterback Transportation; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics provider in Toronto is seeking a Sales Coordinator to support the sales team with order management and customer interactions. Responsibilities include communicating with decision makers, processing orders, and compiling sales data. Ideal candidates will have customer service experience and strong English skills. This role offers opportunities for career advancement in a dynamic, team-oriented environment.

Benefits

Opportunities for advancement

Strong team-oriented culture

Qualifications

• At least 2 years of customer service experience.
• Previous experience as a sales coordinator is an asset.
• Ability to work in a team environment and build strong relationships.

Responsibilities

• Communicate with decision makers regarding pickups and deliveries.
• Accept customer orders via phone, email, portals, and EDI.
• Coordinate and schedule pickup and delivery appointments.
• Handle operational issues regarding shipments.
• Compile sales data for reports.
• Update account data in TMS.

Skills

Customer service experience

Strong command of English

Computer and typing skills

Teamwork

Tools

TMS

Salesforce

Job description

Job Description

Salary :

At Quarterback Transportation, we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.

By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you advance your career.

Our Sales Coordinator role is responsible for supporting the sales team with various tasks involving account management.

Who Are We?

Quarterback Transportation is a fast-growing freight brokerage and third-party logistics provider with offices in Toronto, ON, and Cincinnati, OH. We have been recognized as one of GROWTH 500's fastest-growing companies for the past seven years. We specialize in arranging truckload shipments of dry, specialized, and temperature-controlled products across North America. Our team is composed of dynamic, friendly, fun, risk-taking people who want to help us continue our growth into the future!

Responsibilities :

• Communicating with decision makers and facility representatives daily regarding pickups and deliveries.
• Accepting customer orders via phone, email, portals, and EDI.
• Entering and auditing orders in TMS.
• Coordinating and scheduling pickup and delivery appointments with shippers and receivers.
• Handling and resolving operational issues regarding shipments, such as delivery delays and missing account information.
• Monitoring available orders in TMS and escalating issues to Operations.
• Entering and updating account data into TMS.
• Compiling sales data to create daily and monthly reports on revenue and targets.
• Coordinating with the Accounting department to obtain credit for accounts.
• Preparing pricing for RFP submissions.
• Updating, removing, and adding prospects in Salesforce.
• Performing other duties as required.

Qualifications :

• At least 2 years of customer service experience.
• Previous experience as a sales coordinator is an asset.
• Strong command of the English language.
• Excellent computer and typing skills.
• Ability to work in a team environment and build strong relationships.

Perks of Working at Quarterback :

• Growing, fast-paced company with opportunities for advancement.
• Strong team-oriented culture.

Quarterback Transportation is an equal opportunity employer committed to diversity and inclusion. We will accommodate applicants with disabilities throughout the recruitment process. If you need accommodation, please inform your Talent Acquisition Representative.