Sales Coordinator

Roofmart; Nanaimo; On-site; CAD 52,000 - 60,000; Full time

Job summary

A building supply distributor in Canada is seeking a Sales Coordinator responsible for leading sales operations and supporting district goals. The ideal candidate will have excellent interpersonal and communication skills, with a background in business or sales. You will develop pricing strategies, manage inventory, and collaborate with vendors. The role offers competitive compensation and benefits in a dynamic work environment focused on teamwork and employee growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

Short-term Disability

RRSP Match

Paid Vacation

Employee Assistance Program

Employee Engagement Events

Tuition reimbursement

Qualifications

• 3 or more years of successful sales experience required.
• Must be authorized to work in Canada.
• Ability to travel as needed.

Responsibilities

• Evaluate purchasing trends and develop pricing strategies.
• Foster relationships with local vendors for competitive terms.
• Manage customer payments and credit reviews with Credit Managers.
• Monitor freight recovery and optimize costs.
• Support the District Manager with inventory management.
• Track operational indicators for efficiency and accuracy.
• Train teams on sales techniques and workflows.
• Standardize processes using various systems.
• Assist with escalated customer complaints and grievances.
• Deliver training and support to sales teams.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Knowledge of roofing industry

Education

College Diploma or Degree in Business/Sales/Marketing

Tools

Salesforce

MITS dashboards

Job description

Fantastic Opportunity to Be Part of a Great Team!

Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our business.

Job Description

Job Summary: Sales Coordinator

is responsible for leading, managing, and developing all sales & operations aspects of the business as well as supporting the Districts to achieve goals. This includes defining and executing on the approved short & long term vision/strategy across three imperatives: Sales & Profitability Growth, Operational Excellence, Team Leadership & Development

Compensation

$52-60k per annum

Benefits

• Health Insurance (includes Virtual Health, and HCSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability
• Short-term Disability
• RRSP Match
• Paid Vacation
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

• Pricing Strategy: Evaluate purchasing trends and market conditions to develop effective pricing structures and implement strategi
• Vendor Collaboration: Foster strong relationships with local vendor representatives to secure competitive terms and support ongoing project needs.
• Credit & Collections: Partner with Credit Managers to manage customer payments, credit reviews, collections, and account adjustments in accordance with company policies.
• Freight Management: Monitor freight recovery and revenue performance while optimizing related costs.
• Inventory Oversight: Support the District Manager with stock management and branch visits to uncover process improvement opportunities.
• Performance Monitoring: Track operational indicators using MITS dashboards and reporting tools to drive efficiency and accuracy.
• Sales Enablement: Train teams on estimating workflows, sales techniques, and lead tracking to promote timely customer engagement and conversion.
• Workflow Optimization: Encourage the consistent use of systems including Salesforce, P21, Workflow, and Connect to standardize processes and enhance productivity.
• Customer Issue Resolution: Assist with managing escalated complaints, claims, and grievances, ensuring timely and fair outcomes aligned with company guidelines.
• Branch Training & Mentorship: Deliver product knowledge sessions and support team development to meet sales goals and strengthen customer relations.

Qualifications

• Knowledge of the roofing industry would be considered an asset
• College Diploma or Degree (in Business/Sales/Marketing preferred) and/or 3 or more years of successful Sales experience
• Excellent interpersonal and communication skills
• Strong problem solver with the ability to handle difficult situations
• Authorized to work in Canada
• Ability to travel

Benefits of Employment

Roofmart recognizes that its success is due to the strength of its employees. A primary goal of Roofmart is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with Roofmart. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, Roofmart. We are pleased to offer competitive compensation, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment

Roofmart is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Roofmart encourages and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.