Sales Consultant & Lifestyle Programs Manager

Chartwell Retirement Residences; Northwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

Chartwell Retirement Residences offers a unique opportunity for a Sales Consultant/Lifestyle & Programs Manager in Northwestern Ontario. This role blends consultative sales with lifestyle management, requiring a passion for serving seniors and achieving sales targets. The ideal candidate should be empathetic, knowledgeable, and possess strong networking skills.

Qualifications

• Proven experience in a consultative sales role.
• Valid provincial driver’s license and access to a vehicle.
• Computer literate with knowledge of related software programs.

Responsibilities

• Leverage consultative sales process and track sales activity.
• Develop and coordinate programs that meet residents' needs.
• Manage inquiries, follow-up on leads, and close sales.

Skills

Consultative sales

Interpersonal customer service

Networking

Multi-tasking

Effective communication

Tools

CRM software

Job description

Job Description

The Sales Consultant/Lifestyle & Programs Manager role at Chartwell Retirement Residence is an exceptional opportunity for an enterprising, self-directed Sales professional who brings demonstrated experience in sales, a sense of urgency and a drive for results, and who genuinely enjoys interacting with seniors.

In addition to sales, this role is also responsible for Lifestyle and Programs Management, including:

• Developing and coordinating meaningful programs and services to meet the social, physical, intellectual, emotional, vocational and spiritual needs of all residents.
• Assist in maintaining a safe and secure environment for residents, visitors and other staff members.
• All duties are performed in the best interest of the residents and their families, and in accordance with Chartwell’s vision, mission and values statements.
  
  
  

The responsibilities of this position include but are not limited to:

• Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence;
• Drive occupancy levels and meet or exceed established sales targets:
• Manage telephone inquiries and convert to personal visit bookings;
• Conduct personal visits, follow up on leads, close sales through lease signings;
• Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence;
• Drive referrals and traffic:
• Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large:
• Build a qualified lead database;
• Develop, promote, and implement marketing plans and events.
• Develop and coordinate meaningful programs and services to meet the social, physical, intellectual, emotional, vocational and spiritual needs of all residents
• Assists in maintaining a safe and secure environment for residents, visitors and other staff members.
  
  
  

The ideal candidates will possess:

• Proven experience in a consultative sales role;
• The ability to successfully follow an established sales process, including prospecting and closing sales transactions;
• Empathetic and caring interpersonal customer service skills;
• Ability to network, multi-task and promote services;
• Effective communication skills;
• Knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle;
• Computer literate with knowledge of related software programs;
• Flexible hours (evenings, weekends) may sometimes be required.