Roles & Responsibilities of a Sales Consultant, IT Services
The role of the Sales Consultant is to sell defined solutions within the IT Services portfolio against a specified quota. Their strategic focus is to find and move sales cycles forward to a close within current hubTGI accounts and non-hubTGI Accounts. They will work with a Business Development Representative (IT BDR) in a 1:1 capacity to assist with outreach initiatives.
Key Responsibilities:
- Unmanaged Account acquisition for all hubTGI LOB’s.
- Revenue growth and expansion of IT services within managed accounts.
- Meet KPI metrics and develop product knowledge and skills.
This is a KPI and Quota Bearing Assignment.
Sales Opportunity Management:
- Ownership of all aspects of the Sales Cycle: Finding, Moving, Closing in a defined assignment.
- Creating opportunities in existing hubTGI accounts and non-hubTGI accounts.
- Work with assigned Business Development Manager (IT BDR) for account outreach activities.
- Responsible for delivering virtual demos, live customer demos, Trials, and leading studies/assessments.
- Engagement of Extended Resources i.e. Solutions Architects, Partners, Pricing, Legal, Risk, Credit, Service Delivery and Support Team, etc.
- Overseeing or creating final draft and delivery of customer proposals.
- Customer facing contract creation and explanation.
- Final contract submission.
- Keep up-to-date records on customer information and competitive data using CRM – hubView.
- Probe for and hand-off Digital Services opportunities to Area Manager, Print & Digital Services.
- Keep an up-to-date Self-Paced Learning and Development Plan.
This position reports to the SVP, Sales Operations.
IT Division Management:
- Focus growing wallet share of managed accounts & breaking into unmanaged Accounts.
- Work with Business Development Representatives and/or outsourced outbound callers to drive new sales meetings within your specified portfolio.
- Align with Marketing for sales outreach initiatives.
- Ownership of hubView opportunities, Competitive data, etc.
- Creation, Management and Reporting of sales contests/initiatives with other Consultants.
- Participation in hubTGI marketing initiatives; Webinars, Social Selling, etc.
- Participation and sourcing of industry conferences, events, groups, etc.
- Actively building positive working relationships with hubTGI partners, analysts, solutions architects, etc.
Required Skills:
- Growth Mindset.
- People Skills.
- Client/Customer Focus.
- Strong Verbal and Written Communication Skills.
- Data Entry Skills.
- Problem Solving.
- Results Orientation.
- Time Management.
- Teamwork.
- Motivation for Sales.
- Operating with a high sense of urgency.
Other Requirements:
- Candidate Education: University Degree preferred.
- Demonstrated ability to grasp technical product and software knowledge.
- Valid Driver’s license.
- Fluency in English mandatory. Fluency in French considered an asset.
- 4-6 years of successful sales/marketing experience (at or above plan).
- Represent hubTGI in a respectful and professional manner at all work-related events and on social platforms.