Sales Consultant

Parkway Ford; Waterloo; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading high-volume dealership is seeking a motivated Sales Consultant to enhance customer interactions during the vehicle buying experience. The role involves understanding customer needs, guiding them through the sales process, and building lasting relationships while delivering exceptional service. Ideal candidates are proactive and possess strong problem-solving skills with a commitment to integrity.

Benefits

Full benefit programs

Competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment

Qualifications

• Valid driver’s license required.
• Post-secondary education preferred.
• Experience in the automotive industry preferred.

Responsibilities

• Guide and facilitate the customer vehicle buying experience.
• Conduct test drives and assist with trade-in evaluations.
• Ensure timely follow-up for customer loyalty.

Skills

Problem Solving

Customer Experience

Integrity

Organization

Initiative

Education

High School Diploma

Job description

Parkway Ford is seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose / Summary of Position :

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications :

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess :

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome :

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with resume and cover letter.

Parkway Ford is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at or to make your needs known in advance.