Sales Consultant

Dilawri Group of Companies; Regina; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Discounted vehicle program

Coaching & training programs

Wellness programs

Employee social events

Job summary

Dilawri Group of Companies Saskatchewan Region is seeking a Sales Consultant to drive vehicle sales and leases while delivering an outstanding customer experience from first contact to final delivery.

Reporting to the Sales Manager, you will build lasting customer relationships, maintain accurate records, and pursue sales targets with strong product knowledge and professional service.

Qualifications

• Minimum 3 years related experience in automobile sales.
• Excellent communication skills, both verbal and written, with the ability to build relationships with customers.
• Ability to listen, ask questions, and ensure customer needs are met.
• Must be computer literate and able to learn multiple programs; CDK and One-Eighty experience is an asset.

Responsibilities

• Sale or lease of new or pre-owned vehicles, achieving gross profit targets and customer satisfaction.
• Maintain customer databases with follow-up and delivery scheduling; update notes in CRM systems.
• Coordinate vehicle delivery, including inspection prior to delivery.
• Maintain product knowledge and participate in training and lot walks to stay current.

Skills

Communication skills

Customer service

Negotiation

Relationship building

Active listening

Team player

Self motivated

Proactive

Driving license

Tools

CDK

One-Eighty

Job description

Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada's largest automotive group and one of Canada's BestManaged Companies. Dilawri operates over 80 franchiseddealerships,representingmore than 35 of the world’s most respectedautomotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.

Witha team of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningfulimpact in the communities we serve.

Discoverhow you can build your career with Dilawri

Position Overview

The Sales Consultant is responsible forgenerating vehicle sales and leases while delivering an exceptional customerexperience throughout the entire sales process. Reporting to the Sales Manager,this role works closely with customers to understand their needs, presentsuitable vehicle options, and guide them from initial contact through to finaldelivery. The Sales Consultant is accountable for achieving sales and grossprofit targets, maintaining accurate customer records, and building lastingcustomer relationships through professional service, product knowledge, andconsistent follow-up.

Primary Duties and Responsibilities

• Responsible for the sale or leaseof new or pre-owned vehicles on standards of gross profit, volume and thesatisfaction of customers. Achieve sales targets by ensuring all processes andsales procedures are followed every time. Must be actively involved in everystage of the sale process from start to delivery.
• Responsible for maintaining thecustomer databases including owner follow-up, unsold customers and confirmationof delivery dates and times. Maintains files for all sold and unsold customersincluding detailed notes entered inCDK andOne-Eighty softwareprogram and future follow up set.
• Responsible for vehicle deliveryincluding inspection of the vehicle two hours prior to delivery.
• Maintain current productknowledge including own brands and competitive models. Understand aftermarketproducts such as warranties, chemical applications, finance plans andaccessories. Attends and actively participates in meeting and training courses.Conducts lot walks at least twice a week to ensure up-to-date general inventoryknowledge.

Qualifications Required

• Minimum of 3 years relatedexperience inautomobile sales
• Excellent communication skills,both verbal and written, in person and over the phone, with the ability tocreate and foster relationships with customers on the grounds of integrity,professionalism and honesty. Must have the ability to listen and ask appropriatequestions to ensure the customer’s needs are met
• Excellent customer serviceskills. Ability to negotiate, explain and assist customers to ensure they areplaced in the vehicle that matches their needs
• Must be computer literate withthe ability to use a variety of programs and learn other programs easily.Experience withCDK andOne-Eighty is an asset
• Internet Sales Experience is anasset
• Must be a team player
• Must be self-motivated andpro-active with a desire for knowledge and an ability to retain facts andinformation and have the ability to capture additional business by seeking outclientele
• Requires a valid driver's licensewith a clean drivers abstract

About Dilawri

In addition to working with and learning from ateam of leading professionals in the automotive industry, our benefitsinclude:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events

Build your career with a team thatis drivenby excellence,integrityand innovation.

Dilawri Group of Companies - Saskatchewan Region