Sales Consultant

Dilawri Group of Companies; Regina; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Job-specific coaching & training

Employee wellness & assistance

Employee social events

Job summary

The Dilawri Group of Companies in Canada is seeking a Sales Consultant to generate vehicle sales and leases while delivering an exceptional customer experience throughout the sales process. Reporting to the Sales Manager, this role collaborates with customers to understand their needs, presents suitable vehicle options, and guides them from initial contact to final delivery.

You will be accountable for achieving sales and gross profit targets, maintaining accurate records, and building lasting

Qualifications

• Minimum of 3 years related experience in automobile sales.
• Excellent communication skills, both verbal and written, with the ability to create and foster relationships with customers on the grounds of integrity, professionalism and honesty.
• Excellent customer service skills. Ability to negotiate, explain and assist customers to ensure they are placed in the vehicle that matches their needs.
• Must be computer literate with the ability to use a variety of programs and learn other programs easily. Experience with CDK and One-Eighty is an asset.
• Internet Sales Experience is an asset.
• Must be a team player.
• Must be self-motivated and proactive with a desire for knowledge and an ability to retain facts and information and have the ability to capture additional business by seeking out clientele.
• Requires a valid driver’s license with a clean drivers abstract.

Responsibilities

• Responsible for the sale or lease of new or pre-owned vehicles on standards of gross profit, volume and the satisfaction of customers. Achieve sales targets by ensuring all processes and sales procedures are followed every time. Must be actively involved in every stage of the sale process from start to delivery.
• Responsible for maintaining the customer databases including owner follow-up, unsold customers and confirmation of delivery dates and times. Maintains files for all sold and unsold customers including detailed notes entered in CDK and One-Eighty software program and future follow up set.
• Responsible for vehicle delivery including inspection of the vehicle two hours prior to delivery.
• Maintain current product knowledge including own brands and competitive models. Understand aftermarket products such as warranties, chemical applications, finance plans and accessories. Attends and actively participates in meeting and training courses. Conducts lot walks at least twice a week to ensure up-to-date general inventory knowledge.

Skills

Excellent communication

Customer service

Negotiation

Team player

Self-motivated

Active listening

Relationship building

Valid driver's license

Tools

CDK

One-Eighty

Job description

Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchiseddealerships,representingmore than 35 of the world’s most respectedautomotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.

Witha team of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningfulimpact in the communities we serve.

Discoverhow you can build your career with Dilawri

Position Overview

The Sales Consultant is responsible forgenerating vehicle sales and leases while delivering an exceptional customerexperience throughout the entire sales process. Reporting to the Sales Manager,this role works closely with customers to understand their needs, presentsuitable vehicle options, and guide them from initial contact through to finaldelivery. The Sales Consultant is accountable for achieving sales and grossprofit targets, maintaining accurate customer records, and building lastingcustomer relationships through professional service, product knowledge, andconsistent follow-up.

Primary Duties and Responsibilities

• Responsible for the sale or leaseof new or pre-owned vehicles on standards of gross profit, volume and thesatisfaction of customers. Achieve sales targets by ensuring all processes andsales procedures are followed every time. Must be actively involved in everystage of the sale process from start to delivery.
• Responsible for maintaining thecustomer databases including owner follow-up, unsold customers and confirmationof delivery dates and times. Maintains files for all sold and unsold customersincluding detailed notes entered inCDK andOne-Eighty softwareprogram and future follow up set.
• Responsible for vehicle deliveryincluding inspection of the vehicle two hours prior to delivery.
• Maintain current productknowledge including own brands and competitive models. Understand aftermarketproducts such as warranties, chemical applications, finance plans andaccessories. Attends and actively participates in meeting and training courses.Conducts lot walks at least twice a week to ensure up-to-date general inventoryknowledge.

Qualifications Required

• Minimum of 3 years relatedexperience inautomobile sales
• Excellent communication skills,both verbal and written, in person and over the phone, with the ability tocreate and foster relationships with customers on the grounds of integrity,professionalism and honesty. Must have the ability to listen and ask appropriatequestions to ensure the customer’s needs are met
• Excellent customer serviceskills. Ability to negotiate, explain and assist customers to ensure they areplaced in the vehicle that matches their needs
• Must be computer literate withthe ability to use a variety of programs and learn other programs easily.Experience withCDK andOne-Eighty is an asset
• Internet Sales Experience is anasset
• Must be a team player
• Must be self-motivated andpro-active with a desire for knowledge and an ability to retain facts andinformation and have the ability to capture additional business by seeking outclientele
• Requires a valid driver’s licensewith a clean drivers abstract

About Dilawri

In addition to working with and learning from ateam of leading professionals in the automotive industry, our benefitsinclude:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events

Build your career with a team thatis drivenby excellence,integrityand innovation.