Sales Consultant

Kitchener Hyundai; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in the automotive sector is looking for a dynamic Sales Consultant to enhance the customer buying experience. In this role, you will be the key point of contact for customers, guiding them through their vehicle purchase journey. Your responsibilities will include understanding customer preferences, presenting financial options, and ensuring a fun and informative interaction. This position offers a collaborative work environment with a commitment to employee satisfaction and growth. If you're passionate about customer service and eager to contribute to a thriving team, this is the perfect opportunity for you.

Benefits

Full benefits

Competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment

Qualifications

• Proactive self-starter with a passion for delivering exceptional customer experiences.
• Strong organization and prioritization skills with a positive attitude.

Responsibilities

• Guide customers through the vehicle buying experience and match their needs with appropriate models.
• Manage delivery process and follow up to build lasting relationships.

Skills

Customer Service

Problem Solving

Conflict Resolution

Organization

Sales Techniques

Education

High School Diploma

Post-secondary Education

Job description

Kitchener Hyundai is seeking a Sales Consultant to join our team of customer-focused professionals within our high-volume and process-driven dealership.

Purpose / Summary of Position :

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct interviews to discover customer preferences, needs, and buying motives, then match customer needs with the appropriate model and equipment. They offer and accompany customers on test drives, involve customers in trade-in evaluations, present financial options, address customer concerns, and ask for the sale.

The Sales Consultant manages the delivery process and follows up promptly with customers to develop loyalty and build lasting relationships. They ensure a fun and informative interaction with customers, understanding that their role significantly impacts customer satisfaction and loyalty. They are the primary contact during the buying process and must understand the features, specifications of our vehicle lineup, and available financing options.

Required Qualifications :

Our ideal candidates understand that customers have choices and are committed to delivering exceptional service to provide real value for their money.

• Energized by challenges; driven to improve efficiencies, learn, and grow
• Proactive self-starter with a desire for accountability
• Passionate about delivering an exceptional customer experience
• Operate with integrity
• Exhibit initiative, high energy, and a positive attitude
• Process-driven with strong organization and prioritization skills
• Excellent problem-solving and conflict resolution abilities
• Follow through and commitment to building relationships

Candidates must possess :

• Valid driver’s license
• Minimum High School Diploma
• Post-secondary education preferred
• Experience in the automotive industry preferred

Why We’re Awesome :

• Commitment to an exceptional employee experience
• Full benefits & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with a resume and cover letter.

Kitchener Hyundai is an equal opportunity employer that values diversity in the workplace. If you require accommodations to participate in the hiring process, please contact us at or hr@kitchenerhyundai to inform us of your needs in advance.