sales clerk supervisor

Canadian Tire; Oakville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading department store in Oakville is seeking a Sales Clerk Supervisor to manage staff, oversee sales operations, and ensure high levels of customer satisfaction. The ideal candidate will have a secondary school qualification and experience in a fast-paced retail environment. This role involves training staff, resolving issues, and maintaining sales reports.

Benefits

Staff accommodation available

Qualifications

• Secondary school graduation certificate required.
• Experience in retail and supervisory roles preferred.
• Ability to handle customer complaints and train staff.

Responsibilities

• Assign sales workers to duties and train new staff.
• Authorize payments and manage returns of merchandise.
• Prepare reports on sales volumes and supervise activities.

Skills

Supervision

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Department store
• Staff accommodation available

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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