Sales Attendant (Year-Round)

University of British Columbia; Kelowna; On-site; CAD 35,000 - 42,000; Full time

Job summary

UBC Okanagan Food Services is seeking a Sales Attendant to provide exceptional customer service in year-round operations across campus food service outlets. You will handle payments and assist in preparing food and beverages while working in various locations such as cafeterias, residences and retail spaces.

The role requires lifting and standing for long periods, flexibility to work evenings and weekends, and the ability to deliver friendly service in a fast-paced environment.

Qualifications

• Minimum Grade 10 or equivalent; Food Safe Level 1 required.
• One year of related experience or an equivalent combination of education and experience.
• Must complete and pass associated specialized training programs when located in a specialized outlet (Tim Hortons, Subway, Starbucks, etc.).

Responsibilities

• Serves customers.
• Takes payments.
• Prepares food and beverages in food service restaurants, residences and retail outlets.
• Other duties as required.

Skills

Customer service

Team player

Flexible hours

Education

Grade 10 or equivalent

Food Safe Level 1 Certificate

Job description

Job Title

Sales Attendant (Year-Round)

Job Category

BCGEU Okanagan Support Staff

Job Profile

BCGEU OK Salaried - Sales Attendant

Job Family Group

Staff - Union

Department

UBCO | Front of House | Food Services

Compensation Range

$3,470.00 - $3,470.00 CAD Monthly

Job End Date

October 30, 2026

Posting End Date

November 8, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Under the direction of the Food Services Manager, the Sale Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking payments and preparing food and beverages in either food service restaurants, residences or retail outlets.

Organizational Status

Reporting to the Food Services Manager, the position interacts with other Food Services Staff as well as staff, faculty students and all other customers. Receives direction and guidance from the Senior Sales Attendant.

Work Performed

• Serves customers
• Takes payments
• Prepares food and beverages in food service restaurants, residences and retail outlets
• Other duties as required

Consequence of Error/Judgement

Poor customer service could negatively impact the reputation of UBCO Food Services.

Supervision Received

Reports to the Food Services Manager. Takes day-to-day direction from the Senior Sales Attendant.

Supervision Given

No supervision given.

Preferred Qualifications

• Grade 10 or equivalent and Food Safe Level 1 Certificate
• One year of related experience or an equivalent combination of education and experience
• Must complete and pass associated specialized training programs, if located in a specialized Skills Outlet (i.e. Tim Hortons, Subway, Starbucks, etc.)

Performance Competencies & Criteria

• Ability to maintain cafeteria in a safe and sanitary manner
• Excellent customer service skills with ability to deal tactfully and diplomatically with internal and external contacts
• Must be flexible and able to manage conflicting priorities to meet deadlines
• Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment
• Excellent organizational skills, with a demonstrated ability to handle a high volume of work during peak periods; ability to multitask
• Ability to work flexible hours, including evenings and weekends
• Must be able to lift 30+ LBS safely
• Must be able to work on your feet for 8+ hours

Minimum Qualifications

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion