Sales Associate - Wine Merchant (Franklin Bvld & Dundas St.)

Wine Rack; Cambridge; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Personal Care Days

Cash and Prize Incentives

Fun Culture and Environment

Wine Education Training / Tastings

Corporate Social Responsibility

Training & Development Programs

Job summary

Wine Rack Cambridge is seeking a friendly Retail Associate to deliver exceptional customer service and help guests find the perfect wines. You will handle POS transactions, receive shipments, and restock shelves, contributing to a vibrant store environment.

Ideal candidates are 19+ with High School or equivalent and Smart Serve certification, flexible to work evenings, weekends, and holidays, and able to lift up to 21 kilograms while standing and climbing ladders as needed.

Qualifications

• Customer service-focused with ability to engage customers
• Retail experience is an asset
• Willing to work evenings, weekends and holidays
• Smart Serve certification required
• Must meet physical demands (lift up to 21 kg, stand, reach, bend, ladder work)
• Age 19 or older; high school education or equivalent

Responsibilities

• Provide exceptional customer service and wine education in-store
• Perform POS transactions and merchandising tasks
• Receive shipments and replenish stock
• Meet and exceed shift targets
• Participate in community events and festivals

Skills

Customer service

Retail experience

Team environment

Customer interaction

POS transactions

Merchandising

Shift targets

Community events

Flexible schedule

Age 19+

High school or equivalent

Smart Serve

Physical stamina

Education

High School or equivalent

Smart Serve Certification

Tools

POS system

Job description

Location:

Wine Rack #274- 200 Franklin Bvld, Cambridge, N1R 8N8

Job Description:

JOIN US & INSPIRE WITH EVERY GLASS!

WHY JOIN WINE RACK?

To inspire every generation to savour the simple joys of life. As a Wine Merchant you will provide exceptional customer service, while we provide you with a strong wine education training program and the opportunity to learn and taste Arterra’s award winning wines. All while working in a fun, flexible store environment.

Who You Are:

• Passionate about delivering exceptional customer experience
• Retail experience an asset
• Enjoy working in a fun, team environment
• Enthusiastically engage and interact with customers
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipments and replenishment
• Meet and exceed shift targets
• Participate in community-driven initiatives and festivals.
• Flexibility to work evenings, weekends, and holidays
• 19 years of age or older. High School or equivalent education is required.
• Smart Serve Certification is required.
• Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

What You Can Expect From Us:

• Free access to our Employee Assistance Program
• Paid Personal Care Days
• Cash and Prize Incentives
• Fun Culture and Environment
• Wine Education Training /Tastings
• An organization that cares about Corporate Social Responsibility
• Training & Development Programs

Compensation : $18.20/hr

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.