Sales Associate - Wine Merchant (Bank St & Somerset)

Arterra Wines Canada; Ottawa; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

EAP (Employee Assistance Program)

Paid Personal Care Days

Cash and prize incentives

Wine education training / tastings

CSR and community involvement

Job summary

Wine Rack is seeking a customer-focused Wine Merchant to provide exceptional service while supporting a vibrant store environment. You will receive wine education training and opportunities to taste Arterra’s wines, working in a dynamic team setting.

Ideal candidates will have a passion for customer experience, willingness to engage with shoppers, and availability for evenings, weekends, and holidays. No prior wine knowledge required—training provided.

Qualifications

• Passionate about delivering exceptional customer experience.
• Retail experience considered an asset.
• Able to work in a fun, team-oriented environment.
• Willing to engage with customers enthusiastically.

Responsibilities

• Perform POS transactions and merchandising tasks (receiving shipments, replenishment).
• Meet and exceed shift targets.
• Participate in community-driven initiatives and festivals.
• Flexibility to work evenings, weekends, and holidays.

Skills

Customer service

Retail experience

Team environment

Customer interaction

Shift targets

Community events

Education

High School diploma or equivalent

Smart Serve Certification

Tools

POS system

Job description

Location:Wine Rack #152- 296 Bank Street, Ottawa, K2P 1X8

Job Description: JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? To inspire every generation to savour the simple joys of life. As a Wine Merchant you will provide exceptional customer service, while we provide you with a strong wine education training program and the opportunity to learn and taste Arterra’s award winning wines. All while working in a fun, flexible store environment.

Who You Are:

• Passionate about delivering exceptional customer experience
• Retail experience an asset
• Enjoy working in a fun, team environment
• Enthusiastically engage and interact with customers
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipments and replenishment
• Meet and exceed shift targets
• Participate in community-driven initiatives and festivals
• Flexibility to work evenings, weekends, and holidays

19 years of age or older.

High School or equivalent education is required.

Smart Serve Certification is required.

Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

What You Can Expect From Us:

• Free access to our Employee Assistance Program
• Paid Personal Care Days
• Cash and Prize Incentives
• Fun Culture and Environment
• Wine Education Training /Tastings
• An organization that cares about Corporate Social Responsibility
• Training & Development Programs
• Compensation: $18.20/hr

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals.

We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

With over 160 conveniently located wine boutiques throughout Ontario, Wine Rack is your neighbourhood vineyard. For people who want to enjoy wine as part of everyday life, not worship it, Wine Rack is the easy place to find an excellent selection of quality Ontario and International Canadian Blended wines for any occasion. Wine Rack carries over 150 different wines, over 70 of which are VQA approved, from brands such as Jackson-Triggs, Inniskillin, Open, Saintly and Bodacious. We have a wine for everyone and every occasion.