Sales Associate - Wine Merchant (Bank St & Hunt Club)

Wine Rack; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player in the wine retail sector is seeking enthusiastic Wine Merchants to join their team. This role offers a unique opportunity to inspire customers while providing exceptional service in a fun and flexible environment. You will engage with customers, perform point-of-sale transactions, and participate in community initiatives. With a strong training program in wine education, you'll have the chance to learn about award-winning wines while contributing to a culture that values teamwork and community. If you have a passion for customer service and a love for wine, this position is perfect for you!

Benefits

Employee Assistance Program

Paid Personal Care Days

Cash and Prize Incentives

Wine Education Training

Fun Culture and Environment

Training & Development Programs

Qualifications

• Passionate about delivering exceptional customer experience.
• Smart Serve Certification is required.

Responsibilities

• Provide exceptional customer service while engaging with customers.
• Perform POS transactions and merchandising tasks.

Skills

Customer Service

Retail Experience

Teamwork

POS Transactions

Flexibility

Education

High School Diploma or Equivalent

Smart Serve Certification

Job description

Location: Wine Rack #350- 2210C Bank Street, Ottawa, K1V 1J5

Job Description: JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? To inspire every generation to savour the simple joys of life. As a Wine Merchant you will provide exceptional customer service, while we provide you with a strong wine education training program and the opportunity to learn and taste Arterra’s award winning wines. All while working in a fun, flexible store environment.

Who You Are:

• Passionate about delivering exceptional customer experience
• Retail experience an asset
• Enjoy working in a fun, team environment
• Enthusiastically engage and interact with customers
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipments and replenishment
• Meet and exceed shift targets
• Participate in community-driven initiatives and festivals.
• Flexibility to work evenings, weekends, and holidays
• 19 years of age or older. High School or equivalent education is required.
• Smart Serve Certification is required.
• Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

What You Can Expect From Us:

• Free access to our Employee Assistance Program
• Paid Personal Care Days
• Cash and Prize Incentives
• Fun Culture and Environment
• Wine Education Training /Tastings
• An organization that cares about Corporate Social Responsibility
• Training & Development Programs

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.