Sales Associate, Wine & Beyond

SNDL Inc.; Lethbridge; On-site; CAD 30,000 - 40,000; Part time

Job summary

Join a dynamic team at a leading retail establishment specializing in liquor and cannabis. As a Part-Time Sales Associate, you will deliver exceptional customer service, assist with stocking and merchandising, and ensure a welcoming environment for all customers. This role offers flexible scheduling and opportunities for personal growth within a supportive workplace. If you're passionate about customer service and eager to learn, this is the perfect opportunity for you to thrive in a fun and engaging atmosphere.

Benefits

Flexible Scheduling

Educational Reimbursement

Opportunities for Advancement

Qualifications

• Minimum 1-year experience in a retail environment preferred.
• ProServe Certification required for liquor sales.

Responsibilities

• Provide exemplary customer service and greet customers.
• Complete transactions on the POS device and manage cash handling.

Skills

Customer Service

Effective Communication

Sales Skills

Teamwork

Education

High School Diploma

ProServe Certification

First-Aid Certificate

Tools

Point-of-Sale (POS) System

Job description

Work Location

Wine & Beyond Lethbridge

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.

About The Role

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Sales Associates at our Wine and Beyond location in Lethrbridge, AB!

Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

People Skills

Essential Duties and Responsibilities

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times
  
  

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate
  
  

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)
  
  

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned
  
  

Regulatory Adherence

• Ensure that OHS, LP, ProServe, and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP, and OHS Training
• Maintain ProServe Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility
  
  

Qualifications

Work Experience

• Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset
  
  

Education

• High School Diploma or equivalent
• ProServe Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)
  
  

Physical Requirements

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders
  
  

Other Skills And Capabilities

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation
  
  

Why Work With Us?

At Ace Liquor we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling, please apply now!

Thanks for considering a position with us! Cheers!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment To Diversity & Inclusion

Nova is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, Nova encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

ProServe Certification

At Wine and Beyond, we are committed to maintaining the highest standards of professionalism and compliance in our operations. As part of our dedication to responsible service, we require all candidates for positions involving the sale of liquor to hold a valid ProServe Certification.

If you do not currently possess a ProServe Certification but are enthusiastic about joining our team, we encourage you to complete the necessary training. ProServe Certification is a legal requirement for individuals involved in the sale of liquor in Alberta.

To obtain your ProServe Certification, please visit the ProServe Certification Online Training Portal: https://proserve.aglc.ca/index.aspx?tabid=1

Job Type: Part-time