Sales Associate, Tudor Boutique

Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario; Golden Horseshoe; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading luxury retail jeweller as a Sales Associate in the prestigious Tudor Boutique. You'll provide exceptional client service, guiding customers through their luxury experience. Ideal candidates have a passion for luxury retail and strong communication skills. Enjoy a competitive salary, career development opportunities, and a supportive team environment.

Benefits

Career Development

Competitive Compensation

Work-Life Balance

Exceptional Team Environment

Qualifications

• 2-5 years of experience in luxury retail sales and/or hospitality.
• Ability to communicate effectively with a diverse client base.
• Proficiency in English required, bilingualism is an asset.

Responsibilities

• Guide clients in selecting products and provide personalized recommendations.
• Maintain knowledge of brand heritage and product features.
• Develop long-term relationships with clients for follow-up.

Skills

Communication

Client Relationship Management

Attention to Detail

Education

Bachelor’s degree

Job description

At Raffi Jewellers, we are proud to be a trusted jeweller in Ontario, serving the GTA, Mississauga, and surrounding areas as an Authorized Retailer of Rolex, Tudor, Raffi Fine Diamond Jewellery, and Fine Accessories. Our commitment to expertise and exceptional service has built lasting relationships with our clients, and we are honoured to continue exceeding expectations for generations to come.

Raffi Jewellers proudly represents Tudor’s first North American boutique, located in the prestigious Yorkdale Shopping Centre. Dedicated to the bold spirit and rich heritage of Tudor watches, our boutique offers a world-class experience where craftsmanship, precision, and style come together. We are seeking passionate individuals to be part of this exciting environment and share the legacy of Tudor with our esteemed clientele.

Overview of Job :

As a Sales Associate at the Tudor Boutique at Raffi Jewellers, you are key in guiding clients through all steps of the Tudor experience of excellence. You will guide them in selecting the right products by offering detailed information and personalized recommendations, ensuring they feel confident and valued in their decisions.

As a Sales Associate at Raffi Jewellers, you will :

• Meet and exceed client expectations by guiding clients through the process of selection, decision making and client aftercare, using a detailed understanding of all products and services available.
• Maintain and transfer knowledge to clients of the brand's heritage, collection, features and key attributes and availability of products in adherence to Tudor and Raffi brand guidelines to assist clients in making the most informed decisions based on their needs and preferences.
• Work collaboratively within a team to meet boutique goals.
• Develop and foster long term relationships with clients to maintain a client portfolio for follow up and to address any post-purchase needs.
• Assist management with maintaining cleanliness, security and meeting brand expectations to promote a top-notch service experience.
• Ensure that all clients are met with exceptional standards of client care, keeping in mind the Raffi Jewellers philosophy of excellence.
• Perform other duties as assigned.

We’d love to hear from individuals who :

• Have 2-5 or more years of experience in luxury retail sales and / or hospitality.
• Can communicate effectively with a diverse client base and proven ability to make good judgements and decision making.
• Have a desire to work collaboratively within a team and committed to treating team members with respect and empathy, contributing to a positive working environment.
• Are client-forward thinkers and dedicated to cultivating and maintaining longstanding relationships with clients.
• Are curious, adaptable and willing to learn, with a strong attention to detail and organizational skills.
• Flexible to work hours based on operational business needs including evenings, weekends and holidays.
• Bachelor’s degree is preferred.
• Proficiency in English is required. Bilingualism considered an asset.
• Qualified candidates must be legally entitled to work in Canada.

Why you’ll love growing your career at Raffi Jewellers :

• Exceptional Team Environment : Join an innovative and supportive team dedicated to excellence and client satisfaction.
• Career Development : Access specialized training and development opportunities to advance your skills across different facets of the luxury retail industry.
• Exclusive Experiences : Be part of exciting VIP events and work with fine timepieces and jewellery that define craftsmanship.
• Commitment to Excellence : We value precision, integrity, and the highest standards of service in every interaction; not only for our clients, but also with every member of our team.
• Competitive Compensation : Enjoy industry-leading pay and a comprehensive benefits package.
• Work-Life Balance : Experience a workplace that supports your well-being and fosters inclusivity.

Diversity and Inclusion :

Raffi Jewellers is committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and encourage those who may contribute to the diversification of our team to apply.

Raffi Jewellers welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

How to Apply :

If you’re ready to join a dynamic team and grow your skills and career in top-end luxury retail, we’d love to hear from you! Please submit your resume or send us an email at [emailprotected] .

We want to thank all applicants for their interest in Raffi Jewellers, but only those selected to proceed will be contacted.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail

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