Sales Associate, Staples Strasburg Rd, Kitchener

Staples Canada; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

Staples Canada recherche un Collaborateur de vente au détail pour offrir un service à la clientèle exceptionnel tout en atteignant les objectifs de vente. Le candidat idéal aura de l’expérience en vente au détail, possèdera de fortes compétences en communication et sera capable de travailler en équipe. Les responsabilités incluent la gestion des transactions et la maintenance d'un environnement de magasin propre et sûr. Des avantages tels qu'un programme de reconnaissance et des rabais pour les associés sont offerts.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 mois à 1 an d'expérience préalable dans la vente au détail (préféré).
• Compétences en service à la clientèle et communication fortes.
• Capacité à travailler en équipe.

Responsibilities

• Offrir un service à la clientèle exceptionnel et améliorer l'engagement des clients.
• Conduire les ventes dans les domaines de la technologie et des fournitures.
• Manipuler les transactions en utilisant le système de point de vente.

Skills

Customer service

Communication

Team collaboration

Job description

Job Description

Some of what you will do

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
  
  

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
  
  

Some Of What You Need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.
  
  

Some Of What You Will Get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs