SALES ASSOCIATE - RETAIL

Hard Rock Hotels; Ottawa; On-site; CAD 28,000 - 35,000; Full time

Job summary

Join Hard Rock Hotel & Casino Ottawa as a Retail Sales Associate and be part of a vibrant team dedicated to delivering exceptional service and experiences. This role involves marketing merchandise, ensuring guests are well cared for, and managing stock. Candidates should possess strong cashiering skills, attention to detail, and a passion for customer service within a dynamic casino environment.

Qualifications

• High School diploma or equivalent required.
• Cashiering experience in a fast-paced environment.
• Exceptional guest service skills are a must.

Responsibilities

• Marketing Retail merchandise to Guests.
• Stocking the Retail area and checking guest’s coats.
• Maintaining a high level of guest service and satisfaction.

Skills

Cashiering

Guest Service

Attention to Detail

Basic Math

Education

High School diploma or equivalent

Tools

Windows based software

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Reporting to the Retail Sales Manager, the Retail Sales Associate is responsible for marketing Retail merchandise to Guests, stocking the Retail area and checking and retrieving guest’s coats.

Qualifications

• High School diploma or equivalent required
• Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience
• Must possess ability to maintain visual attention and mental concentration for significant periods of time
• Must possess order-entry skills
• Windows based software proficiency preferred
• Must have extensive cashiering experience.
• Must have exceptional guest service skills
• Must be detail oriented
• Must possess basic math skills
• Must be able to communicate effectively with guests and other team members
• Must be able to work nights, weekends, and holidays
• Must be able to work standing/walking for long periods of time

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.