Sales Associate-Retail

Roots; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dynamic individuals passionate about retail and fashion. This role offers the chance to contribute to a culture that values customer relationships and teamwork. As a member of the team, you will be responsible for maintaining store standards, resolving customer issues, and ensuring an appealing shopping environment. Join a company committed to a safer, cleaner planet and grow your career in a supportive and inclusive atmosphere. If you thrive in a fast-paced retail environment and are eager to make a positive impact, this opportunity is perfect for you.

Qualifications

• Retail experience, preferably in apparel, is essential.
• Excellent presentation skills and a customer-first attitude are crucial.

Responsibilities

• Ensure customer loyalty by displaying a customer-first attitude.
• Resolve customer issues effectively at store level.

Skills

Retail experience

Customer relationship development

Understanding retail operation concepts

Self-starter

Presentation skills

Upbeat and friendly attitude

Customer needs understanding

Ability to build buy-in

Job description

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Being a team player and contributing to the store’s success.
• Performing POS (point of sales transactions) and merchandising tasks, such as receiving shipments, replenishment, price markdowns, fitting room upkeep.
• Keeping current on our product and service updates.
• Ensuring the store is visually appealing by contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhering to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

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