Sales Associate-Print&Services

Staples Canada; Medicine Hat; On-site; CAD 30,000 - 40,000; Full time

Job summary

Staples Canada recherche un(e) Associé(e) de vente pour offrir un service client exceptionnel tout en soutenant les objectifs de vente et de marge. Le candidat idéal devra avoir d'excellentes compétences en communication et une expérience en vente au détail. Bénéficiez d'avantages tels que des programmes de reconnaissance des employés et des plans d'avantages flexibles.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 mois à 1 an d'expérience en vente au détail (préférée).
• Compétences de service client et de communication solides.
• Capacité à travailler en équipe.

Responsibilities

• Fournir un service client exceptionnel et identifier des opportunités d'engagement.
• Effectuer des transactions via le système de Point de vente (POS).
• Gérer la production d'impression en magasin.

Skills

Customer service

Communication

Collaboration

Job description

Job Description

Some of what you will do

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
  
  

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
  
  

Some Of What You Need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.
  
  

Some Of What You Will Get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs