Sales Associate - Northland Volkswagen

AutoCanada; Calgary; On-site; CAD 90,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Employee vehicle purchase & service

Employee assistance programs

Paid holiday and flex time

Company-wide events

Professional development

Job summary

Northland Volkswagen in Calgary is seeking a motivated Sales Associate to connect with customers online, by phone, and in person to guide them through the vehicle buying process with exceptional service and product knowledge.

You will join AutoCanada's network, enjoy strong support, a collaborative team, and uncapped earning potential while delivering an outstanding customer experience.

Qualifications

• Minimum 1 year of automotive sales experience preferred.
• Excellent verbal and written communication skills.
• Competitive spirit, strong work ethic, and a results-driven mindset.
• Open availability to work days, evenings, weekends, and some holidays, with the flexibility to support customers through the completion of their purchase journey.

Responsibilities

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction.
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a 'subject matter expert'
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

Skills

Automotive sales

Communication skills

Customer service

Prospecting

Job description

Join the ride!

Position: Sales Associate

Dealership: Northland Volkswagen

Location: Calgary, AB

Classification: Full-Time, Immediate Hire

Northland Volkswagen has proudly served Calgary and the surrounding communities for decades, building a loyal customer base and a reputation for exceptional customer service, integrity, and performance. As one of Calgary's most established Volkswagen dealerships, we've created a culture built on teamwork, accountability, and a shared commitment to delivering an outstanding customer experience.

Backed by one of Canada's largest automotive dealer groups, our team members benefit from the support, resources, and career growth opportunities of a national organization while enjoying the close-knit culture and reputation of a well-established local dealership.

Why Top Performers Choose Northland Volkswagen

Success starts with having the right tools and support. At Northland Volkswagen, our team benefits from a large inventory, an established customer database built over decades, dedicated delivery support, and experienced leadership focused on helping team members reach their full potential. Combined with a collaborative culture and one of the lowest turnover rates in the market, it's an environment where motivated professionals can build long-term, rewarding careers.

Here’s What Sets Us Apart

• Expected earnings of $90,000 - $200,000 annually
• Uncapped commission structure
• One of Calgary's largest vehicle inventories
• Strong new and pre-owned vehicle sales opportunities
• Established customer database built over decades
• Consistent lead flow and sales volume
• Dedicated Delivery Specialist support so you can focus on selling
• Supportive leadership team committed to your success
• Collaborative culture with one of the lowest turnover rates in the market
• Career growth opportunities within the AutoCanada network

Your area of focus.

As an Automotive Sales Consultant, you will interact with customers online, over the phone, and in person to guide them through the vehicle purchase process. Through exceptional customer service, product knowledge, and relationship-building skills, you will help customers find the right vehicle while creating an outstanding buying experience.

We're looking for individuals who are driven, coachable, team-oriented, and committed to delivering results. Whether you're an experienced automotive salesperson looking for your next opportunity or a motivated sales professional eager to grow within the automotive industry, you'll find the tools and support needed to build a successful career at Northland Volkswagen.

What drives your day-to-day?

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a 'subject matter expert'
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

What Are The Must-haves…

• Minimum 1 year of automotive sales experience preferred
• Excellent verbal and written communication skills with the ability to build relationships and communicate professionally with customers through phone, email, text, and in person
• Competitive spirit, strong work ethic, and a results-driven mindset with the ability to consistently achieve sales objectivesSelf-motivated, outgoing, and resilient, with strong prospecting and follow-up skills
• Ability to work in a fast-paced, customer-focused dealership environment
• Open availability to work days, evenings, weekends, and some holidays, with the flexibility to support customers through the completion of their purchase journey
• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Possession of authorized documentation required to gain employment in Canada
• Valid provincial driver's license with an acceptable driver's abstract
• Must successfully complete a pre-employment background check and motor vehicle record (MVR) screening
• Ability to meet the physical requirements of the position, including standing, sitting, walking, bending, crouching, reaching, and lifting as required

The Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.