Sales Associate - Mayfair

Nestlé Nespresso SA; Victoria; Presencial; CAD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & dental benefits

Pension plan

Nespresso credits

Exclusive employee discounts

Training & development

Free coffee during shifts

Descripción de la vacante

Nestlé Canada is hiring a Full Time Coffee Specialist in Victoria to be an ambassador of the Nespresso brand, delivering exceptional customer service and achieving sales targets. You will engage customers with product knowledge, upsell opportunities, and create a welcoming brand experience, while embracing sustainability messaging.

The role includes a comprehensive rewards package, health and dental benefits from day one, pension contributions, Nespresso credits, exclusive discounts and training

Formación

• 1–2 years in a fast-paced retail environment.
• Strong sales and customer service demonstrated.
• Ability to stand all day and lift up to 23 kg.
• Passion for coffee and sustainability.
• Willingness to learn and grow with the brand.

Responsabilidades

• Deliver exceptional customer service and drive sales.
• Engage customers through product knowledge and brand messaging to meet store goals.
• Create positive brand experiences and promote Nespresso’s sustainability mission.

Conocimientos

Sales excellence

Customer service

Time management

Interpersonal skills

Product knowledge

Descripción del empleo

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

• Competitive wage ($20/h) + quarterly bonus


• At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above


• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)


• Lifestyle spending Account


• Free coffee machine & monthly Nespresso credit


• Exclusive employee discounts


• Excellent training and development programs


• Growth opportunities


• Free unlimited coffee during working shifts


• Pension plan with competitive employer contributions


• And much more!!

Position Summary

We are looking for a Full Time Coffee Specialist to join our team! This position is [an existing vacancy] OR [a brand-new role]. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life

• Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables;


• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.


• Delivering the best customer experience by leveraging product knowledge and enthusiasm for the brand;


• Creating positive brand experience for all stakeholders;


• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful

• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.


• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.


• Demonstrated excellence in sales and customer service


• Effective time management and interpersonal skills


• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!

#Nespresso