Sales Associate - Limited Term

Ontario Tech University; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading educational institution in Oshawa seeks a reliable Sales Associate for its Campus Bookstore. The role involves customer service, cash handling, and logistical support during peak periods. Ideal candidates will have previous retail experience and strong communication skills. Flexibility for evenings and weekends required. Position offers up to 24 hours of work per week on an as-needed basis.

Qualifications

• Previous retail or customer service experience is an asset.
• Strong interpersonal and communication skills.
• Reliable, punctual, and able to work independently or as part of a team.
• Comfortable handling cash and using point-of-sale systems.
• Ability to lift boxes up to 10 kilograms and perform light physical tasks.
• Flexible availability, including evenings and weekends.

Responsibilities

• Create a welcoming environment for customers.
• Assist customers with purchases and inquiries.
• Operate the cash register and process transactions.
• Stock shelves and maintain store cleanliness.
• Receive and inspect inventory shipments.

Skills

Customer service

Cash handling

Communication skills

Reliability

Job description

Sales Associate - Limited Term

Tracking Code: req1690

Faculty/Department:Office of VP, Administration

Number of Positions:3

Appointment Type:Limited Term

Hours of Work:24 hours per week

Hourly Rate: $19.23/h

Posting Date:July 31, 2025

Closing Date: August 14, 2025 (7:00 pm EST)

Job Summary:The Campus Bookstore is seeking a reliable and detail-oriented Sales Associate to assist with operational support during peak periods, special events, pop-up shops, and staff vacation coverage. This is a casual, hourly position offering up to 24-hours per week on an as-needed basis. The successful candidate will provide a variety of administrative and logistical support functions, with a particular focus on customer service, online order fulfillment, and receiving & logistical support.

Responsibilities/accountabilities:

• Create a welcoming environment for customers encouraging foot traffic in the store, or at pop up locations
  
• Assist customers with purchases, identify correct textbooks and course materials, make product recommendations, and address general inquiries in a friendly and professional manner
  
• Operate the cash register, process transactions accurately, and handle returns or exchanges in accordance with store policies
  
• Stock shelves, merchandise displays, and ensure the store is clean, organized, and well-maintained
  
• Keep storage areas tidy and organized
• Physically relocate stock to/from storage area and store or pop-up location safely
  
• Receive and inspect inventory shipments; report any shortages, damages, or discrepancies
  
• Help monitor inventory levels and assist in tracking sales activity.
  Support promotional efforts, seasonal sales, and campus events, including pop-up shops
  
• Assist with merchandise handling, setup, and teardown at pop-up shops or satellite locations
  
• Assist in the picking, packaging and shipping of online orders.
  Maintain up-to-date knowledge of store policies, current promotions, and product offerings
  
• Perform other tasks and responsibilities as assigned by the store manager.
  Provide general clerical support, including data entry, filing, scanning, and responding to routine inquiries
  
• Collaborate with the Ancillary Services team on ad hoc projects and assignments as directed

Qualifications:

• Previous retail or customer service experience is an asset.
  
• Strong interpersonal and communication skills.
  
• Reliable, punctual, and able to work independently or as part of a team.
  
• Comfortable handling cash and using point-of-sale systems (training provided).
  
• Ability to lift boxes up to 10 kilgrams and perform light physical tasks (e.g., standing, restocking, climbing a step ladder).
  
• Flexible availability, including peak periods such as office hours, evenings, weekends and labour-day weekend.

Work Conditions:

• This is an on-call, as-needed role with variable hours (up to 24 per week)
  
• Work may include early mornings, evenings, or weekends depending on campus store needs and event schedules
  
• Some physical activity (e.g., lifting, standing for extended periods) may be required
  
• This is an in-person role that requires the incumbent to be physically on-campus for 100% of their scheduled working hours
  

* Verification of Academic credentials may be required

Preferred Experience:

• 1 year experience is preferred in a retail setting

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepteduntil August 14, 2025or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contactJulie Day, Health and Disability Management Specialist.For more informationabout the universities policies for accommodating employees with disabilities please review the university’sAccessibility Policy.

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of theMississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location:Oshawa, Ontario, Canada

Expected Start Date:7/31/2025

Expected End Date:3/31/2026