Sales Associate LensCrafters

Luxottica; Burnaby; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in eye care is seeking a passionate Sales Associate to join their team. This role is vital in ensuring every customer receives exceptional service and guidance in selecting the perfect eyewear solutions. You will play a key role in fostering a welcoming environment, utilizing your sales skills to meet targets while embracing new technologies. If you're a self-motivated individual who thrives in a dynamic retail setting and is eager to contribute to a culture of care and respect, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in retail or customer service is required.
• Strong communication skills and ability to adapt to new technology.

Responsibilities

• Deliver sales plans and build customer relationships.
• Assist patients in selecting frames and conducting measurements.

Skills

Customer Service

Sales Skills

Communication Skills

Multi-tasking

Technology Adaptability

Education

High School Diploma or GED

Tools

Point of Sale Systems

Computers

Calculators

Job description

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment