Sales Associate III

Tapestry, Inc.; Trent Hills; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury footwear is seeking a Sales Associate to enhance customer experiences and drive sales. In this dynamic role, you'll leverage your sales proficiency to engage customers, maintain store standards, and create personalized sales strategies. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and is dedicated to customer satisfaction. This is a fantastic opportunity to join a brand that values creativity and courage, allowing you to make a significant impact while working with a passionate team. If you are ready to shine in a role that combines fashion and function, this position is for you.

Qualifications

• 1-3 years of retail experience preferred.
• Strong communication skills both oral and written.

Responsibilities

• Deliver a bold, energetic, purpose-driven customer experience.
• Drive business through clientele and maintain loyal customer relationships.

Skills

Sales Proficiency

Strong Communication

Customer Focus

Adaptability

Organizational Skills

POS Knowledge

Basic Computer Skills

Education

High School Diploma

Equivalent Work Experience

Tools

Microsoft Office

iPads

Mobile POS

Job description

Halotn Hills, ON, CA

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for its artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Job Title: Sales Associate, North American Retail

Primary Purpose: Delivers customer experience to assist in achieving store’s and individual’s sales plan.

The successful individual will leverage their proficiency in sales to…

• Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.
• Demonstrate strong communication, adaptability and flexibility to change based on needs of business.
• Strong drive for result, especially in achieving individual sales goals.
• Deliver a bold, energetic, purpose-driven customer experience.
• Stay current with the market competition, fashion trends, and client shopping behaviors.
• Consistently and in a timely manner completes all types of operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Stuart Weitzman’s standards.
• Creates personal sales and clientele strategies in partnership with the management team.
• Drives business through clientele, sourcing new customers and maintaining on-going loyal relationships with customers.
• Processes shipments as needed.
• Replenishes inventory on sales floor as needed.
• Adheres to all Stuart Weitzman policies and procedures including Loss Prevention.
• Be brand ambassadors of Stuart Weitzman.

The accomplished individual will possess:

• Strong communication skills both oral and written.
• Excellent organization and attention to detail.
• Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

The accomplished individual must have:

• Ability to execute at a fast pace.
• Flexible and solution oriented.
• Ability to maneuver sales floor and stockroom; climbing, bending and kneeling required.
• Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
• Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

An outstanding professional will have:

• 1-3 years of retail experience preferred.
• High school diploma or equivalent work experience preferred.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Our Competencies for All Employees

• Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air;