Sales Associate Iii

COACH; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading luxury brand is seeking Sales Associates for their Chinook Center store in Calgary. The role involves delivering exceptional customer service, developing product knowledge, and achieving sales goals. Ideal candidates should have 1-3 years of experience in luxury retail and effective communication skills. A flexible schedule is a must, including availability for nights and weekends.

Qualifications

• 1-3 years of previous selling experience in a luxury retail service environment preferred.
• Possesses current knowledge of fashion trends and competition.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Deliver renowned and authentic service creating a luxury experience.
• Develop product knowledge skills to train the broader team.
• Achieve and exceed sales goals through client interaction.

Skills

Sales strategies

Product knowledge

Customer relationship management

Communication skills

Education

High school diploma or equivalent

College degree (preferred)

Tools

Cash register systems

Mobile POS

Basic computer skills

Job description

Overview

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are currently seeking Sales Associates to work at our Chinook Center store in Calgary Alberta.

The successful individual will leverage their proficiency in Sales to...

Responsibilities

• Deliver renowned and authentic service that creates a Modern Luxury customer experience
• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

Qualifications

• 1-3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace
• High school diploma or equivalent; college degree preferred
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Fraud Alert

ALERT: Fraudulent Recruiting Activity through Craigslist. Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach's practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to [e-mail].

Req ID: 122231