Sales Associate (Home Health Care)

Calgary Co-op; Calgary; On-site; CAD 32,000 - 42,000; Full time

Job summary

Calgary Co-op is seeking a Sales Associate to uphold customer service standards while ensuring safe, efficient operations in accordance with company policies. The role focuses on assisting customers with merchandise, handling inquiries, and maintaining a positive store environment.

In this position you will work within a diverse team, support the supervisor with policy adherence, and contribute to ongoing improvements, pricing integrity, and inventory tasks.

Qualifications

• Grade 12 education.
• Previous customer service experience.
• Basic computer skills.

Responsibilities

• Provide excellent customer service and maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints.
• Effectively works in a diverse team environment in a proficient and friendly manner.
• Assist supervisor to ensure the centre is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations.
• Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the centre.
• Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal/external company representatives.
• Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document.
• Assembly of new equipment and perform minor repairs.
• Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry.
• Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.

Skills

Customer service

Teamwork

Education

Grade 12 education

Tools

Basic computer skills

Job description

The Sales Associate is responsible in maintaining customer service standards through safe and efficient operation, while adhering to Company policies, procedures and standards.

Responsibilities

• Provide excellent customer service and maintain positive customer relations through the proper handling of customer merchandise, questions, comments, requests, and complaints.
• Effectively works in a diverse team environment in a proficient and friendly manner.
• Assist supervisor to ensure the centre is operating in accordance with company policies, procedures, programs, merchandising standards and overall expectations.
• Provide ongoing feedback to the supervisor regarding recommendations for continued improvement of the centre.
• Assist in maintaining a strong, efficient and productive working relationship with approved professionals, business organizations and internal/external company representatives.
• Accurately and efficiently handle the sale of merchandise, inventory control, price integrity and administrative areas not specifically referred to in this document.
• Assembly of new equipment and perform minor repairs.
• Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry.
• Responsible for Occupational Health and Safety (OH&S) including participate in OH&S activities, knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.

Minimum Qualifications

• Grade 12 education.
• Previous customer service experience.

Desirable Qualifications

• Medical related education or background.
• Basic computer skills.

ABOUT CALGARY COOP

www.calgarycoop.com

Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore, that include: food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores. We also own and operate Community Natural Foods and Beacon Pharmacy. With over 456,000 members, 3530 employees, assets of $757 million and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members. We are proud recipient of Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.