Sales Associate - gv-Outlet Vancouver

VERSACE; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury fashion brand is seeking a brand ambassador in Vancouver to provide exceptional customer service, meet sales targets, and foster genuine client relationships. Ideal candidates should have experience in a retail environment, preferably luxury, and exhibit a positive, sales-focused attitude. This role demands effective communication and the ability to thrive in a fast-paced retail setting.

Qualifications

• Minimum of two years experience in a retail environment.
• Luxury retail experience preferred.
• Understanding of specialty retail and clienteling techniques.

Responsibilities

• Meet and exceed daily, monthly, and yearly sales targets.
• Capture client data and maintain client relationships through follow up and after sales service.
• Support team initiatives, contests, and store events to drive business.

Skills

Client relationships

Sales focus

Communication

Multi-tasking

Tools

POS

Word

Excel

Email

Job description

Summary

Provide exceptional client service as a brand ambassador at the outlet, supporting sales targets and clienteling while reporting to the General Manager. Deliver after sales service and contribute to store initiatives and events in a fast paced luxury retail environment.

Responsibilities

• Meet and exceed daily, monthly, and yearly sales targets
• Capture client data and maintain client relationships through follow up and after sales service
• Create and foster genuine client relationships to drive KPIs such as UPT and ATV
• Open and close consignments and process returns and exchanges
• Support team initiatives, contests, and store events to drive business
• Handle customer repairs and advise clients on product fit and maintenance
• Communicate effectively and build partnerships with clients, peers, and management

Requirements

• Minimum of two years experience in a retail environment
• Luxury retail experience preferred
• Understanding of specialty retail and clienteling techniques
• Computer skills including POS, Word, Excel, and email
• Ability to thrive in a high paced environment and multi task
• Positive, outgoing, high energy and sales focused personality