Sales Associate | Full-Time | West End Ottawa

SmartRecruiters, Inc.; Ottawa; On-site; CAD 27,000 - 38,000; Full time

Job summary

Linen Chest in Ottawa is seeking a Sales Associate to enhance the in-store experience through friendly, knowledgeable customer service and personalized product recommendations. You will guide customers, answer questions, and help them find products that fit their home style and needs.

The role emphasizes meeting sales targets while maintaining product knowledge, visual standards, and friendly interactions with visitors.

Qualifications

• Enjoy working with the public and providing exceptional customer service.
• Strong communication skills and enjoy building relationships with customers.
• Reliable, punctual and detail-oriented.

Responsibilities

• Welcome customers with enthusiasm and provide friendly, warm and personalized service.
• Understand customers' needs and advise them on products that suit their needs and personal style.
• Present the features, benefits and details of our products.
• Build trusting relationships with customers to promote customer satisfaction and loyalty.
• Achieve sales targets by providing relevant recommendations and suggesting complementary products.
• Maintain excellent knowledge of our products, promotions and policies.
• Ensure the showroom is visually appealing, clean and well organized.
• Collaborate with team members to ensure a smooth and enjoyable customer experience.
• Participate in the overall operations of the store and follow company policies and procedures.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Attention to detail

Sales mindset

Job description

Sales Associate | Full-Time | West End Ottawa

• Full-time

At Linen Chest, we believe that a great in-store experience starts with a welcoming, caring and passionate team. As a Sales Associate, you play an essential role in the customer experience by guiding customers through their choices and helping them find the perfect products for their home. Your attentiveness, recommendations and passion for customer service make all the difference!

As a Sales Associate, you contribute to providing a pleasant, personalized and memorable shopping experience. You assist customers throughout their shopping journey, share your knowledge of our products and ensure that every visit to Linen Chest is a positive experience.

Your main responsibilities:

• Welcome customers with enthusiasm and provide friendly, warm and personalized service;
• Understand customers' needs and advise them on products that suit their needs and personal style;
• Present the features, benefits and details of our products;
• Build trusting relationships with customers to promote customer satisfaction and loyalty;
• Achieve sales targets by providing relevant recommendations and suggesting complementary products;
• Maintain excellent knowledge of our products, promotions and policies;
• Ensure the showroom is visually appealing, clean and well organized;
• Collaborate with team members to ensure a smooth and enjoyable customer experience;
• Participate in the overall operations of the store and follow company policies and procedures.

We are looking for someone who is friendly, energetic and passionate about customer service, enjoys helping people and wants to contribute to creating an exceptional shopping experience.

You are the person we're looking for if you:

• Enjoy working with the public and providing exceptional customer service;
• Have strong communication skills and enjoy building relationships with customers;
• Feel comfortable working in a dynamic, results-driven environment;
• Are motivated by achieving sales targets and ensuring customer satisfaction;
• Are reliable, punctual and detail-oriented;
• Enjoy working as part of a team and contributing to a positive work environment;
• Demonstrate initiative, professionalism and a positive attitude.

What we offer:

• A family-owned company that prioritizes the well-being of its employees;
• Most competitive salaries in the retail market with growth opportunities;
• Base salary and advantageous commissions on sales;
• A people-focused work environment where our talent is recognized and appreciated;
• Growth opportunities within the company;
• Training and professional development opportunities;
• Employee referral program (up to $1,000);
• Employee discounts on all Linen Chest products.

This is a great opportunity to join a local company where you can grow in a work environment that allows you to thrive and make a difference.

Come build your career with the Linen Chest family!