Sales Associate Full Time - Lynden Park Mall

Wow! Mobile Boutique; Brantford; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a forward-thinking wireless retailer that prioritizes personalized customer experiences. As a Wireless Sales Associate, you'll engage with shoppers, provide tailored advice, and manage inventory while achieving key business metrics. This role offers full-time hours and a competitive salary with uncapped commission potential. You'll be part of a company recognized as a Great Place to Work in Canada, where diversity and employee well-being are celebrated. If you're passionate about sales and customer service, this is your chance to make a real impact in the wireless retail industry.

Benefits

Competitive Salary

Uncapped Commission

50% off Monthly Wireless Plan

Group Benefits Package

Rewards & Recognition

Dedicated Training and Coaching

Qualifications

• Experience in retail or hospitality with strong customer engagement skills.
• Ability to manage inventory and operate point of sale systems.

Responsibilities

• Engage with mall shoppers and follow the sales process effectively.
• Manage inventory and ensure store cleanliness standards.

Skills

Customer Engagement

Sales Process Management

Networking

Inventory Management

Point of Sale Systems

Adaptability

Education

High School Diploma

Retail or Hospitality Experience

Tools

CRM Tool

Point of Sale System

Job description

Vue d'ensemble

Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

What you will accomplish:

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best-in-class customer experience.
• Participate in documented coaching conversations.
• Responsible for inventory management receiving, signing, and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening & closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Managing cash, point of sale and inventory systems.
• Available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Ability to easily adapt to change in a fast-paced environment.

What we’re looking for:

• Be Ready
  • To initiate conversations with mall traffic.
  • To change and adapt in a fast-paced environment.
• Be Real
  • Be your genuine self.
  • Approach each customer in a unique and personalized way.
• Be Great
  • Invested in personal and professional growth and development.
  • Open to feedback and coaching.
  • Customer-facing experience in retail or hospitality using a point-of-sale system.
  • Available to work during mall hours including evenings and weekends.
  • Wireless retail experience or commission sales experience is an asset.

What we offer:

• Full time hours (32-40hrs/week).
• Competitive salary AND uncapped commission structure.
• 50% of your monthly wireless plan.
• Rewards & Recognition, based on monthly and quarterly performance.
• Group benefits package.
• Dedicated training and coaching to help you reach your goals.

Physical Job Requirements:

• Ability to lift 30-50 pounds.
• Ability to stand for extensive periods of time.

What Other Companies may call this job:

• Wireless Sales Associate.
• Mobile Phone Sales Associate.
• Salesperson/Sales Associate.
• Sales Representative.
• Mobile Phone Specialist.
• Mobelist.

WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.

During the recruitment process, all applicants will be required to provide consent for criminal background checks.

WOW! mobile boutique is a certified Great Place to Work in Canada!

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.

WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.