Sales Associate-Full time

Tilley Endurables Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail apparel company in Toronto is seeking a Full-time Sales Associate to drive store sales and enhance customer experience. Candidates should possess strong communication skills and retail experience. The position requires open availability for various shifts. Competitive pay range is CA$17.00 to CA$18.00 per hour, with opportunities for growth and development.

Qualifications

• Effective communication with customers and staff.
• Strong customer service skills both on and off the sales floor.
• Experience with retail operations, cash handling, and merchandise presentation.
• Open availability including evenings, weekends, and shifts.

Responsibilities

• Drive results and enhance customer experience.
• Engage with customers and assess needs.
• Follow company policies outlined in the store policy.

Skills

Effective communication

Customer service skills

Retail operations experience

Cash handling

Merchandise presentation

Creative problem-solving

Job description

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This range is provided by Tilley. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range:

CA$17.00 / hr - CA$18.00 / hr

Job Title : Full-time Sales Associate

Location : 61 Ossington Ave, Toronto, M6J 2Y9

Reports to : Store Manager

General Overview

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.

Sales Associates are responsible for driving store sales and creating an outstanding customer experience. Our associates are dynamic, interested in retail and fashion, enjoy challenges, and are committed to a sustainable future.

Responsibilities

• Drive results and enhance the customer experience by maintaining a neat, clean, and safe environment, and meeting productivity standards.
• Engage with customers, assess needs, and provide appropriate service.
• Maintain a "Customer is the priority" mindset at all times.
• Treat all customers and colleagues with respect, contributing to a positive work environment.
• Promote a safe shopping environment to maximize customer experience.
• Follow all company policies outlined in the store policy, Handbook, and Sales and Training Manual.
• Contribute positively to the shopping experience through knowledgeable, friendly, and efficient service, maintaining store and personal appearance standards.
• Greet and acknowledge customers on the sales floor.
• Assist customers with merchandise-related questions.
• Follow safety procedures.
• Observe and report loss prevention issues and advise management of unusual activities.
• Operate point-of-sale systems as directed.

Required Experience and Qualifications

• Effective communication with customers and staff.
• Strong customer service skills both on and off the sales floor.
• Experience with retail operations, cash handling, and merchandise presentation.
• Open availability, including evenings, weekends, and store opening/closing shifts.
• Ability to cooperate with team members.
• Creative problem-solving skills and integrity.
• Ability to receive feedback and act accordingly.
• Follow written and verbal instructions, meet deadlines.

We thank all applicants for their interest. Only selected candidates will be contacted. Accommodations are available upon request.

Additional Details:

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Retail Apparel and Fashion

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