Sales Associate Color & Curl Concierge 07387

CosmoProf Beauty; Peterborough; On-site; CAD 35,000 - 50,000; Full time

Job summary

CosmoProf Beauty is seeking a Color & Curl Concierge to be a brand ambassador in a dynamic retail environment. This role involves customer engagement, product promotion, and sales responsibilities, requiring a cosmetologist license and strong communication skills. Benefits include career growth, educational opportunities, and a supportive work culture that values diversity.

Benefits

Product discounts and samples

Educational opportunities through guided courses and certifications

Career growth potential

Potential eligibility for benefits such as medical, dental, vision, 401k, and paid time off

Qualifications

• At least one year of retail or sales experience.
• Must pass Color Certification within 60 days of hire.
• Reliable transportation and ability to travel for events.

Responsibilities

• Assess customer needs and advise on color and care products.
• Resolve customer concerns promptly and effectively.
• Maintain high standards in merchandising and store presentation.

Skills

Sales acumen

Customer service

Product knowledge

Communication

Organizational skills

Education

Cosmetologist license

Job description

Job Title: Color & Curl Concierge

The Color & Curl Concierge / Colour & Curl Specialist is our industry ambassador, showcasing our expertise in color, talent development, technical skills, social media, and sales.

In addition to daily sales responsibilities, the CCC/CCS focuses on:

1. Enhancing customer retention and loyalty
2. Building lasting relationships to increase brand awareness and market share in hair color
3. Using market analysis to promote products, introduce new offerings, provide customer education both in-store and virtually
4. Providing color & curl/texture consulting to salons, barbershops, spas, schools, and licensed cosmetologists

This role emphasizes driving the color & curl segment and requires extensive online education and certification.

Primary Duties:

1. Assess customer needs and offer professional advice on color and care products
2. Communicate with team members and vendors about sales activities and customer support
3. Resolve customer concerns promptly and effectively
4. Maintain high standards in merchandising, signage, and store presentation
5. Stay informed on industry trends and adapt sales techniques accordingly
6. Follow store opening and closing procedures, including cash handling
7. Uphold company values and ethics

Benefits:

• Creative, passionate work environment
• Product discounts and samples
• Educational opportunities through guided courses and certifications
• Career growth potential
• Potential eligibility for benefits such as medical, dental, vision, 401k, and paid time off

Experience and Skills:

• At least one year of retail or sales experience
• Cosmetologist license preferred in the US and Canada
• Reliable transportation and ability to travel for events
• Strong sales and business acumen
• Knowledge of retail systems, POS, and social media
• Excellent communication and organizational skills
• Must pass Color Certification within 60 days of hire

Working Conditions:

Standard safety precautions apply in retail and office environments.

Additional Information:

If you are passionate about beauty trends and want to be part of a diverse and inclusive team, we encourage you to apply. We are an Equal Opportunity Employer committed to diversity and inclusion.

About Us:

We are a leading distributor of beauty supplies, dedicated to providing high-quality products and exceptional service. Join us and find beauty in diversity and self-expression.