Sales Associate Color & Curl Concierge 07347

Overview

Color & Curl Concierge

The Color & Curl Concierge / Colour & Curl Specialist is our industry ambassador, showcasing our expertise in color, talent development, technical skills, social media, and business and selling skills.

Alongside daily sales responsibilities, the CCC/CCS aims to:

1. Create increased customer retention and loyalty.
2. Build lasting relationships and promote brand awareness and hair color market share.
3. Utilize market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, and conduct product education both in-store and virtually.
4. Provide color & curl/texture consulting services to professional beauty salons, barbers, spas, schools, and licensed cosmetologists.

This role is essential for driving the color & curl business and requires extensive online education and certification.

Primary Duties

• Serve as the expert in Color & Curl/Texture, determining customer needs and offering professional advice and product recommendations.
• Communicate with team members and vendors regarding calls, visits, orders, sales progress, follow-up plans, and customer assistance.
• Resolve customer concerns promptly and effectively.
• Maintain high standards in merchandising, signage, and store displays to create an inviting atmosphere.
• Stay informed of emerging trends, adapt to market changes, and share industry knowledge.
• Perform store opening and closing procedures, including occasional bank deposits and cash handling.
• Demonstrate company values and adhere to ethical standards.

Benefits

• Creative, passionate team environment.
• Generous product discounts and samples.
• Comprehensive product education through guided learning and certifications.
• Opportunities for growth.
• Potential eligibility for benefits such as medical, dental, vision, 401k, and paid time off, depending on hours worked.

Experience and Skills

• At least one year of retail or sales experience.
• Licensed cosmetologist preferred in US and Canada.
• Reliable transportation and ability to travel for meetings and shows.
• Strong business acumen and familiarity with sales reporting.
• Knowledge of retail systems, inventory control, visual merchandising, POS applications, and social media platforms.
• Flexible schedule and ability to work additional hours as needed.
• Excellent time management, organization, communication, and professional presentation skills.
• Must pass Color Certification Test within 60 days of hire.

Working Conditions

Work environment involves typical safety precautions in offices, stores, and vehicles, including safe equipment use and adherence to safety regulations.

Additional Information

If you're passionate about beauty trends and interested in this exciting opportunity, we’d love to hear from you.

"At Sally Beauty Holdings, we celebrate diversity and self-expression, fueling our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Qualified applicants will be considered regardless of race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. Employment is contingent upon verification of identity and eligibility to work in the U.S.

Starting at $15.50/hr, depending on experience.