Sales Associate Color & Curl Concierge 07323

CosmoProf Beauty; Greater Sudbury; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join an established industry leader in beauty supplies as a Color & Curl Concierge. This dynamic role focuses on enhancing customer experiences through expert color consultations and product education. You'll leverage your sales skills to build lasting relationships, drive brand loyalty, and maximize sales. Enjoy a creative and fun work environment with generous product discounts and opportunities for professional growth. If you're passionate about beauty trends and committed to exceptional service, this role offers a chance to thrive in a supportive and inclusive atmosphere.

Benefits

Generous Product Discount

Free Sample Products

Education and Certification Courses

Potential Medical Benefits

401k

Vacation and Sick Time

Qualifications

• 1+ year retail or sales experience required.
• Licensed cosmetologist preferred in US and Canada.

Responsibilities

• Provide expert color & curl consulting to clients.
• Build customer relationships to enhance brand loyalty.
• Ensure high standards of merchandising and displays.

Skills

Retail Sales Experience

Customer Service Skills

Color Consultation Expertise

Communication Skills

Time Management

Education

Licensed Cosmetologist

Tools

POS Applications

Inventory Control Systems

Social Media Platforms

Job description

Color & Curl Concierge

The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.

In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:

• Creating increased customer retention and loyalty
• Building lasting relationships and driving behaviors that grow brand awareness and hair color market share
• Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually
• Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists

The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses.

Primary Duties

You are the expert in Color & Curl/Texture and your primary duties surround this expertise!

• Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
• Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
• Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
• Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
• Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior

Why you’ll love working here:

• The people are creative, fun and passionate about beauty
• Generous product discount and free sample products
• Great education regarding our products through guided learning and certification courses
• Opportunities for growth
• Potential eligibility for benefits like medical, dental, vision, 401k, vacation, sick and holiday time depending on hours worked

Experience And Skills Required

• One year retail or other sales-focused experience
• Licensed cosmetologist highly preferred in US and Canada
• Reliable transportation for effective service to designated store and market
• Ability to travel to shows and/or sales meetings at least 3 times a year
• Strong business acumen and ability to interpret sales reports
• Knowledge of retail sales, inventory control systems, visual merchandising, and POS applications
• Proficiency with computers, iPads, mobile devices, and social media platforms
• Flexibility to work additional hours as needed and potential to work in other stores or in the field
• Strong time management, organization skills, and ability to handle multiple projects
• Professional appearance and positive interaction with the public
• Excellent written and verbal communication skills
• Must pass Color Certification Test within 60 days of hire

Working Conditions / Physical Requirements

The environment involves typical safety precautions of offices, retail stores, and vehicles, including safe work practices with equipment, avoiding trips and falls, fire safety, and traffic regulations.

Additional Information

If you're excited about this challenge and passionate about beauty trends, we'd love to hear from you.

"At Sally Beauty Holdings, we celebrate diversity and inclusivity. Our self-expression fuels our growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Qualified applicants will be considered regardless of race, color, religion, national origin, sex, or disability. We comply with federal law regarding employment verification.

About Us

Our company leads in wholesale and retail beauty supplies, committed to providing high-quality products and exceptional service. We embrace diversity and self-expression, fueling our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!