Sales Associate Casual

TSA The Salvation Army TSA; Gibsons; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

flexibility at work

health and dental benefits

paid vacation and sick time

RRSP’s

Job summary

The Salvation Army thrift store on the Sunshine Coast is seeking a dedicated team member to provide friendly customer service and handle transactions at the sales counter. You will sort and price donations, maintain shelves and displays, and assist volunteers to ensure smooth daily operations.

Work environment includes standing for long periods with occasional heavy lifting up to 30 pounds; training and safety protocols are part of the role.

Qualifications

• Public School completion.
• Experience with warehouse, sorting, or customer service is preferred.
• Ability to lift up to 30 lbs and stand long hours.

Responsibilities

• Provide positive, courteous service to customers.
• Process transactions at the sales counter (cash, debit/credit) with accuracy.
• Open/close store procedures and operate POS terminals.
• Keep sales floor neat, full, and tidy; manage displays.
• Sort, store, and price donations; process donations.
• Assist with volunteers and ensure workstations are ready.

Skills

Physical effort/dexterity

Attention to detail

Problem solving

Confidentiality

Education

Public School

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Purpose Summary

The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

Thrift Stores Functions/Responsibilities

• Provide positive and courteous service to customers
• Process customer transactions at the sales counter including cash and debit/credit sales ensuring accuracy and in accordance with policies and procedures
• Accurate opening and closing of store procedures when required, including POS terminals and till
• Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
• Keep stock rotated as per schedule or as directed by supervisor
• Implements store layout plans to attract customers including window displays and merchandise displays; Arrange and display sales items
• Work with volunteers as assigned
• Ensure work stations for volunteers are clear and ready before they arrive
• Receives, sorts, stores and prices donations as per directions and standards
• Process donated items by unloading, sorting, packing, storing, bailing and reloading the donations
• Lifts and relocates bags and boxes to determined areas as required.
• Assists with heavy lifting as required
• Climbs ladders and stores seasonal product in overhead storage bins
• Separates recycling and garbage, and processes both according to the direction given, including into truck for removal
• Meets assigned daily targets; counts, weighs and record incoming and outgoing donations
• Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
• Shares janitorial duties in common spaces such as washroom and kitchen
• Performs other duties as assigned

Working Conditions

Work environment is typically in an office, thrift store or sorting room. May require standing long hours Must be able to lift 30 lbs

Education / Certifications

The incumbent will have completed Public School.

Experience

The incumbent must have the following experience before hire: Up to three months of prior related experience including experiences with warehouse receiving/processing/distribution of goods, and customer service Knowledge of lifting guidelines are an asset

Required Skills / Knowledge

Physical Effort/Dexterity Required The performance of the job requires frequently standing for long periods of time, twisting, bending, crouching, reaching overhead, pulling and pushing, kneeling & lifting up to 25 pounds Concentration Required The performance of the job requires frequent safety awareness and sorting of donations Attention to detail, problem solving and analytical skills Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility

Background Check Requirements

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.25 to $21.04 with a maximum of $23.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Benefits

• flexibility at work
• health and dental benefits
• paid vacation and sick time
• RRSP’s

Additional Information

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.