Sales Associate

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best-in-class customer experiences in our retail stores.

As a Sales Associate, you can expect to:

1. Enhance the retail experience in our stores by providing best-in-class service and value-added solutions to our customers.
2. Promote Rogers & Fido brands, including Rogers Mastercard.
3. Engage and grow your customer base with personalized communication and outreach via phone calls and business text messaging.
4. Participate in community events and outreach efforts to support local small businesses.
5. Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals.

What’s In It For You?

1. Competitive compensation plus commissions.
2. One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada.
3. Mental health and support benefits—100% coverage.
4. Employee and Family Assistance Program benefits.
5. Employee discounts offering up to 50% off Rogers & Fido products and services.
6. A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work.
7. A flexible schedule, including evenings & weekends (minimum 20 hours/week).
8. Career growth and development opportunities.

What We’re Looking For

1. You are great with people and passionate about delivering an exceptional customer experience.
2. You love being part of a team and are a great collaborator.
3. You are excited and inspired by technology.
4. You meet the minimum age of majority in your province.

To protect our people, brand, and assets, a pre-employment background check will be conducted. All candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part-time

Shift: Variable

Length of Contract: Not applicable (Regular position)

Work Location: 550 King St N Unit 5G (5419), Waterloo, ON

Travel Requirements: Up to 10%

Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requisition ID: 322617

At Rogers, we believe a diverse workforce where equity and inclusion are core to making everyone feel like they belong is key to a strong business. We embrace diversity, celebrate different perspectives, and work towards creating environments that empower our people to bring their whole selves to work. Everyone who applies will be considered. We are committed to removing barriers for equal participation and supporting candidates experiencing disabilities throughout the recruitment process. Please contact our recruiters and hiring managers to discuss how we can support your application. You matter to us! For questions, visit the Recruitment Process FAQ.