Sales Associate

Roots; Waterloo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A lifestyle retail brand is hiring an entry-level sales associate in Waterloo. Ideal candidates will have retail experience and excellent customer service skills. You'll build customer loyalty, resolve issues, and contribute to store success while maintaining high standards. Join a dynamic team focused on a safer, cleaner planet.

Qualifications

• Dynamic individuals interested in retail and fashion.
• Excellent communication and customer service skills.

Responsibilities

• Build and maintain customer loyalty.
• Resolve customer issues effectively.
• Contribute to store success as a team player.
• Perform POS transactions and merchandising tasks.
• Stay current on products and services.

Skills

Retail experience

Customer relationship development

Retail operations understanding

Self-starter

Presentation skills

Optimistic and friendly attitude

Understanding customer needs

Building buy-in

Job description

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Why Join Roots?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are interested in retail and fashion, enjoy challenges, and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, our success depends on the people who work here. Roots offers growth opportunities and encourages team members to ‘spread their roots’.

What We’re Looking For

• Retail experience, preferably in apparel
• Ability to develop relationships with customers
• Understanding of retail operations such as store standards, cash handling, and merchandise presentation
• Self-starter with good judgment
• Excellent presentation skills
• Upbeat, optimistic, passionate, and friendly
• Ability to understand customer needs
• Ability to build buy-in for ideas, decisions, or products

The Impact You’ll Have

• Display a “customer comes first” attitude to build and maintain customer loyalty
• Resolve customer issues effectively and positively
• Be a team player contributing to store success
• Perform POS transactions and merchandising tasks
• Stay current on products and services
• Maintain store visual appeal and standards
• Adhere to Loss Prevention policies

Apply Now!

We thank all applicants; only the most qualified will be contacted. Roots promotes inclusion and accessibility in employment practices, in compliance with AODA. Requests for accommodations can be made at any recruitment stage.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Apparel and Fashion