Sales Associate

JD Sports Canada; Vaughan; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Inclusive workplace

Accommodations during hiring

Job summary

JD Sports Canada at Vaughan Mills in Ontario is seeking a Sales Associate to join our on-site retail team. You will deliver outstanding guest experiences and support merchandising and store operations.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced fashion environment. Prior retail experience is valued, and accommodations are available upon request.

Qualifications

• Excellent communication skills.
• Knowledge of fashion industry and trends.
• Able to solve problems quickly and politely.
• Highly organized and able to work under pressure.
• Able to multitask and learn new programs quickly.

Responsibilities

• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, markdowns, fitting room upkeep).
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep current on product and service updates.
• Be aspirational to customers in fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills

Excellent communication

Fashion industry knowledge

Problem solving

Organization

Multitasking

Customer service

Learning new programs

Job description

Department: Retail Stores
Location: Vaughan Mills, ON
Workplace Type: On-site
Job Type: Full-Time / Part-time, Permanent
Salary: $17.60 per hour

The Team

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world's most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role

Our Retail team is looking for a Sales Associate at our Vaughan Mills location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge

• Knowledge and working experience in the fashion industry
• Excellent communication skills
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.