Sales Associate

Roots; Toronto; On-site; CAD 30,000 - 38,000; Full time

Job summary

Roots is seeking a Sales Associate in Toronto to join their dynamic retail team. Ideal candidates will have retail experience, strong presentation skills, and a customer-first attitude. This full-time position offers an opportunity to grow within a culture that values inclusiveness and sustainability.

Qualifications

• Retail experience preferred.
• Ability to develop relationships with customers.
• Understanding of store standards and cash handling.

Responsibilities

• Build and maintain customer loyalty.
• Resolve customer issues positively.
• Perform POS transactions and merchandising tasks.

Skills

Retail experience

Customer relationship management

Understanding of retail operations

Good judgment

Presentation skills

Optimistic attitude

Understanding customer needs

Promoting ideas and products

Job description

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WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are interested in retail and fashion, enjoy challenges, and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, our success relies on the people who work here. Roots offers opportunities for growth and development. All team members are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR

To be successful, you’ll need :

• Retail experience, preferably in apparel.
• Ability to develop relationships with customers.
• Understanding of retail operations such as store standards, cash handling, and merchandise presentation.
• A self-starter with good judgment.
• Excellent presentation skills.
• Upbeat, optimistic, passionate, and friendly attitude.
• Ability to understand customer needs.
• Ability to promote ideas, decisions, products, or services.

THE IMPACT YOU'LL HAVE

This role allows you to :

• Display a “customer comes first” attitude to build and maintain loyalty.
• Resolve customer issues effectively and positively.
• Be a team player contributing to store success.
• Perform POS transactions and merchandising tasks.
• Stay current on products and services.
• Maintain a visually appealing store environment.

SOUND LIKE YOU? APPLY NOW!

We thank all applicants; only those most qualified will be contacted.

Roots promotes an inclusive culture and complies with accessibility standards. Accommodation requests can be made at any recruitment stage.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Retail Apparel and Fashion

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