Sales Associate

Paradies Lagardère - Retail; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A retail company in Toronto seeks a Sales Associate to deliver first-class service to customers. The role entails managing customer interactions, accurately conducting transactions, and maintaining store standards. The ideal candidate should have a high school diploma and at least one year of retail experience, showcasing strong communication and customer service skills. Various shifts required, including weekends and holidays.

Benefits

Diversity and inclusion commitment

Opportunities for growth and personal development

Qualifications

• Experience in retail or customer service, ideally over 1 year.
• Ability to prioritize tasks and adapt to changing environments.
• Proficiency in reading, writing, and mathematics.

Responsibilities

• Ensure a positive customer shopping experience.
• Manage customer transactions accurately.
• Maintain store appearance according to standards.

Skills

Selling experience

Customer service

Communication skills

Education

High school diploma or equivalency

Job description

Position Description Summary :

A Sales Associate in one of our travel essential stores is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

POSITION REQUIREMENTS :

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS :

High school diploma or equivalency required

Minimum one year of retail or customer service experience preferred

Ability to work various shifts in a 7 / 365 team orientated environment

Excellent customer service skills and an ability to communicate effectively using the English language

Self-starter able to prioritize and handle various tasks simultaneously

Ability to adapt to changing priorities and unexpected situations

Proficiency required in reading, writing, and mathematics

Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements

Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer Statement : Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.

Qualifications Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

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