Sales Associate

JD Sports Fashion PLC; Toronto; On-site; CAD 20,000 - 28,000; Full time

Job summary

JD Sports Canada at Eaton Centre in Toronto is seeking a sales associate to provide outstanding guest experiences in a fast-paced fashion retail environment. You will support POS transactions, merchandising, and store operations while delivering friendly, professional service.

You will build relationships with customers, stay informed on product updates, and contribute to a dynamic team culture focused on fashion, music, art, and technology.

Qualifications

• Experience in the fashion retail industry.
• Strong communication and problem-solving skills.
• Ability to multi-task and stay organized under pressure.

Responsibilities

• Perform POS (point of sale) transactions and merchandising tasks.
• Build lasting relationships with customers through helpful service and communication.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Keep current on product and service updates.
• Be aspirational to your customers in fashion, music, art, technology, and architecture.
• Processing and assembling orders for our online store.

Skills

Fashion knowledge

Excellent communication

Customer service

Organized

Multi-tasking

Job description

Department: Retail Stores

Location: Toronto Eaton Centre, ON

Workplace Type: On-site

Job Type: Part-time/ Full-time, Permanent

Salary: $17.60 per hour

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for sales associates at our Eaton Centre location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Excellent communication skills
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments