Sales Associate

Culture Alberta; St. Albert; On-site; CAD 22,000 - 32,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Culture Alberta in St. Albert is seeking a friendly retail associate to deliver outstanding customer service, engage shoppers, and help drive sales across furniture, technology, and supplies.

You will work with store leadership to meet sales goals while maintaining brand standards in a busy Alberta store. In this role you will handle POS transactions, assist customers with tailored recommendations, and ensure the store remains clean, organized, and well merchandised.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Engage with and sell to all customers using selling techniques to meet needs.
• Handle transactions at the POS, including shipping and marketing tools to convert customers.
• Calmly de-escalate disputes and refer to a supervisor when needed.
• Maintain a clean, safe store and ensure demo units are functional.

Skills

Customer service

Communication

Team collaboration

Tools

POS system

Job description

Some of what you will do

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs