Sales Associate

Mountain Warehouse; Richmond; On-site; CAD 1,000; Part time

Job summary

A leading company in outdoor retail is seeking a Sales Associate to provide exceptional customer service and to support their team in enhancing the shopping experience. This role emphasizes teamwork, operational efficiency, and building customer relationships. Join us to be a valued member of our friendly work environment and enjoy benefits like a monthly bonus and a significant employee discount.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

6% vacation pay

Length of service awards

Qualifications

• Passionate about retail and eager for teamwork.
• Excellent communicators with a friendly demeanor.
• Reliable team players who complete tasks effectively.

Responsibilities

• Assist in store operations and ensure compliance with policies.
• Process transactions efficiently while ensuring great customer service.
• Maintain the sales floor and assist in executing in-store promotions.

Skills

Customer service

Team collaboration

Sales proficiency

Job description

Join to apply for the Sales Associate role at Mountain Warehouse

Join to apply for the Sales Associate role at Mountain Warehouse

Application Deadline: 14 June 2025

Department: Canada Retail

Location: Richmond Centre Vancouver (RIV)

Compensation: $17.85 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.
  
  

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
  
  

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
  
  

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
  
  

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.
  
  

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards
  
  

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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