Sales Associate

QE Home; Richmond; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join QE Home as a Sales Associate and immerse yourself in a vibrant retail environment. You'll harness your sales expertise to enhance customer experiences through friendly service and product knowledge. Together, we'll create a memorable shopping journey for our guests with high-quality home décor at our McArthurGlen location.

Benefits

Extended health and dental benefits for those working 28+ hours

Team member discount program

Employee & Family Assistance Program (EFAP)

On-line training program

Referral bonus program (up to $300)

Qualifications

• 1 year of retail experience preferred.
• Dedication towards exceptional customer service.
• Open availability for shifts.

Responsibilities

• Drive sales and provide exemplary customer service.
• Assist customers with product knowledge and sales.
• Restock shelves and process sales.

Skills

Customer service

Communication

Sales expertise

Problem-solving

Education

High school diploma

Job description

Come work with us!

Do youlove fashion and home décor?

Are you passionate about creating memorable shopping experiences and helping customers feel at home?

Are you someone who thrives in a warm, team-oriented environment where you can connect with people, share your product knowledge, and help customers find exactly what they’re looking for?

If that sounds like you, we’d love to meet!

Sales Associate

As a key member of our team, you’ll bring yoursales expertise, product knowledge, and friendly energy to every interaction.

At our McArthurGlenlocation, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.

Overview

The primary responsibilities of a sales associate are driving sales and providing exemplary customer service. Other responsibilities include processing sales, restocking shelves, and other retail housekeeping duties.

Requirements & Responsibilities

• Deliver friendly, supportive, energetic, and enthusiastic customer service.

• Inform and educate customers using detailed product knowledge.

• Help troubleshoot any customer concerns clearly and effectively.

• Be ambitious and motivated to sell new and designer products.

• Thrive in a team-based environment to achieve store goals.

• Share your flare and passion for fashion and home decor.

• Ability to stand for up to 8 hours.

• Ability to lift or carry a box up to 50 lbs. in weight.

• Ability to shift, push, reach, stretch, twist, bend, pull, or maneuver weight over 50 lbs. to fold, stock, and build or display merchandise. In addition, you may be required to change beds, including moving a mattress to put on a bed skirt.

• Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height, and change light bulbs.

Skills & Qualifications

• 1 year of sales and retail experience preferred.

• Dedication towards providing exceptional customer service and in-store experiences.

• Demonstrated success in driving sales and building customer loyalty.

• Excellent communication and problem-solving skills.

• Previous experience in home styling or fashion retail an asset.

• Open availability – days, evenings, weekends.

How We'll Invest In You

• Competitive wage - the final salary may vary based on job-related knowledge, skills, and experience
  
• Extended health and dental benefits for those working 28+ hours
  
• Team member discount program
  
• Employee & Family Assistance Program (EFAP)
  
• On-line training program
  
• Referral bonus program (up to $300)

Key Relationships

• Reporting to the Store Manager and coordinating with other Sales Associates.

At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process.

QE Home is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at QE Home are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, provincial, or local law.

About Us

QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.

We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t just better for people – they’re better for the planet, too.